Whitehorse Daily Star

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Photo by Vince Fedoroff

COMPANY COMING? - An Air Canada Jazz jet is seen at Erik Nielsen International Airport recently.

Yukon market limited, Air North reminds WestJet

WestJet would have more difficulty penetrating Whitehorse's air travel market than it did Yellowknife's, according to the president of the Yukon's airline.

By Jason Unrau on January 9, 2009

WestJet would have more difficulty penetrating Whitehorse's air travel market than it did Yellowknife's, according to the president of the Yukon's airline.

Reacting to news WestJet is considering adding Whitehorse to its growing list of destinations, Air North president Joe Sparling said he is uncertain passenger volume could keep three major operations viable.

"Yukon's a small market," Sparling told the Star this week. "And there's only so many seats a year that the market would support."

After announcing summer service from Yellowknife to Edmonton and Calgary, WestJet sparked a minor price war. Would-be competitors Canadian North and First Air dropped their fares more than 50 per cent during the same time period.

But Sparling said that because Whitehorse's air travel market is half that of Yellowknife's, adding more flights from here to southern hubs could actually have the opposite effect on fares.

"It's a business of margins," said Sparling. "If there are too many seats and the average load factor falls, the margin can shrink or evaporate, and the only way to retrieve it is to cause fares to increase, and that will have a negative impact on travel. It's a tricky balance to achieve."

So could the cost of air travel actually increase? It depends on each airline's load factors.

Load factor is the percentage of seats sold on each flight. Since Air North introduced jet service in 2002 from Whitehorse to Vancouver, Calgary and Edmonton, its loads have increased 25 per cent, allowing prices to drop by roughly the same amount.

Sparling said lower airfares helped increase passenger volume to near peak levels, but with a recession looming, load factors are expected to take a hit.

When Air North jumped in to compete with Air Canada six years ago, the number of seats available in and out of Whitehorse climbed to 207,000 from 151,000, annually. Today, that number has reached 273,000.

Sparling said if another airline entered the fray, with economic uncertainty on the horizon and load factors cresting 75 per cent, something would have to give.

"You're not going to see six flights a day out of here but if (WestJet) put some seats on the market, somebody will have to take some seats out of the market," said Sparling.

A week before Christmas, WestJet spokesman Robert Palmer told the Star that WestJet could be flying the Yukon's friendly skies as early as the summer of 2010.

However, the number of planes in WestJet's fleet, rather than load factor, is what has kept the discount carrier from attempting to penetrate the Yukon market.

Currently, WestJet serves 55 destinations with 76 aircraft. With more planes on order from Boeing, the Calgary-based airline expects to grow its fleet to 121 over the next five years.

"When you only have so many planes, you can only service so many centres," he said, adding once the company takes delivery of more planes, it can expand service.

"There's no specific dates but Whitehorse is definitely on the radar."

If WestJet were to serve the Klondike, two successful summer seasons would precede any permanent, year-round service, Palmer said of strategy.

"We'd want to make sure it's sustainable over the long haul," he added.

But summertime is the most profitable time for airlines already serving Whitehorse.

Lining up with Air North as competition to a possible WestJet incursion would be Air Canada Jazz, which operates two flights daily from Whitehorse to Vancouver during the fall and winter, compared to Air North's single daily return trip.

During peak tourism periods, Sparling said the Jazz/Air North West Coast corridor flight ratio is 3:2, and is concerned another competitor could cut into the profits of both Jazz and Air North.

However, the possibility of a third airline jockeying for a slice of this business does not faze Air Canada spokeswoman Angela Mah.

"Air Canada has been serving the Whitehorse market for decades and we compete very well in all the markets we serve," said Mah.

"And the one thing we offer Whitehorse (that WestJet could not) is connections to Air Canada's worldwide network; it's really one-stop shop."

But with online booking making it easier to organize connecting flights, it remains to be seen how big a factor Air Canada's global links would play.

While Mah touts Jazz's sisterhood with the nation's air carrier giant, Sparling is confident his baby can rely on regional loyalty and solid product positioning.

"Don't forget, one in 15 Yukoners is a shareholder in this company and we certainly count on that to preserve our share in the market. That's been the key to success for us," Sparling said of what allowed Air North to get a foothold while competing with a much larger rival.

"Our local shareholders have played a really big part and had a tremendous amount of influence on friends and business associates that choose to travel here."

When Air North made its first offering of shares, they sold for $5,000 each, and included the annual equivalent of two round-trip tickets to anywhere the carrier flies.

Last spring's second offering by Air North saw its share value increase to $7,500, and the more than 600 available were scooped up in less than a week.

In addition to four turboprop planes, Air North operates with three Boeing 737 jets.

Comments (7)

Up 0 Down 0

Arn Anderson on Jan 14, 2009 at 10:49 am

Yay! for Westjet, goodbye taxpayer subsidizied, crappy service and no respect for anyone but themselves Air Canada.

Air North can handle it.The bottom line is competition and the Yukon should 'experience' some types of competition.

AKA NWTEL or Bell, whatever you call the phony service

Up 0 Down 0

Wayne Huffman on Jan 13, 2009 at 2:05 pm

Air North is offering a service that is not available from Air Canada/Jazz. As many letters to the editor have indicated, Air North is very accommodating. Air North reinvests into the community by employing and purchasing locally.One does not have to look too far, to see they sponsor a number of community events. If a local economy is to survive,they, like any other business need to be profitable. The next time you have an emergency and need to change your ticket, check out the policies of the other air lines.

Up 0 Down 0

Anthony on Jan 13, 2009 at 12:38 pm

Lighten up 'Francias'

There is competition here. Air North forced Air Canada into competitive pricing. Air North also offers 3 southern destinations in addition to something alien to Air Canada: customer service. Hell, Air North even feeds its passengers. I like Air North so much bought a share last year.

Westjet coming into Whse will not lower airfares in fact they only want to cherry pick the busy summer season which pretty clearly shows their priority.

Up 0 Down 0

johnny bob on Jan 13, 2009 at 9:12 am

It has nothing to do with loyalty, it comes down to cheaper tickets, something that is always welcome in my families check book. Whomever has the best deals, gets my business. yay competition, wish we had more in the north.. Hint: NWTEL

Up 0 Down 0

Francias Pillman on Jan 12, 2009 at 12:27 pm

I hope they come up here. The Yukon needs competition. It will lower prices and better service. With no competion, nothing changes, because there is no one there to keep you on your toes. I'm tired of all the monopolys up here. Northwestel, Yukon Electric, etc, etc. Loyality will change in a heart beat when someone offers lower fares.

Up 0 Down 0

George Sahlstorm on Jan 10, 2009 at 2:34 am

I think WestJet would find out the hard way just as Air Canada has, that Yukoners are very loyal to "their" airline.

Up 0 Down 0

Frequent Flyer on Jan 9, 2009 at 1:17 pm

What is important to make note of is:

1. It would be a good thing to get rid of Air Canada. They no longer offer cargo service to Whitehorse. Their aircraft are not certified to take off below -40. Their aircraft are small and uncomfortable.

2. Westjet would offer a second air cargo carrier. ( including pet service )

They operate state of the art new equipment.

3. Air Canada seems only interested in one destination Vancouver/Whitehorse. Westjet might offer an alternative. Perhaps, like the days of old, they will fly to Prince George where one would have the option of transferring to an Edmonton or Calgary flight. Westjet has a national and international holiday destination network of flights.

In my opinion Air North would survive and Air Canada would disappear.

And that would be a good thing!!

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