Photo by Whitehorse Star
Dr. David Storey
Photo by Whitehorse Star
Dr. David Storey
As construction continues on the Whitehorse General Hospital expansion,
As construction continues on the Whitehorse General Hospital expansion, Dr. David Storey, a long-time surgeon in the territory, is stressing the urgency of space and staffing problems.
The $72-million expansion includes the addition of the MRI facility, which opened last January, and the new emergency department and second floor shell space to be used in the future. The new emergency department is expected to open in 2018.
The doctor’s letter flatly calls the hospital a “disaster scene.” It goes on to detail the situation being faced by staff at the hospital on a daily basis.
He has been practising in the territory for more than four decades.
“Our need is now and our need is critical,” he wrote, noting little more than ground-breaking has happened at the Whistle Bend facility.
“Any of you who can lobby the powers that be – and I can’t actually figure out who they are – please help us to procure enough funds and room to deal with our problem over the next few months, not just the next few years.”
Storey describes situations of bed and nursing shortages that have resulted in scheduled elective surgeries being cancelled as well as delays between surgeries.
When Storey started his practice in 1974, he noted, there were more than 100 hospital beds in the previous hospital, built in the late 1950s.
It boasted a full complement of staff including two full-time orderlies, two general surgeons, about 15 administrative staff as well as other medical professionals.
“I don’t recall many, if any, policy analysts, planners or program directors,” he wrote. “The nurses and doctors, I believe, at the time ran an exemplary show.”
Today, there’s about half the number of beds available for a population that’s doubled.
There are no orderlies and there’s often no staff available for the recovery room due to a lack of permanent staff.
It’s also difficult to find staff to work in the hospital’s ICU and emergency departments, he said.
“Our clinical nurse leaders and managers are literally pulling their hair out to find people to work, to find beds for patients and to arrange transfers to alternative locations,” Storey wrote.
“I have literally seen our wonderful clinical nurse leaders crying out of exasperation. No matter how hard they try we seem stymied.”
He goes on to argue more surgeries and visits from specialists are likely to be cancelled if things do not change.
The new addition being built, he pointed out, isn’t going to add a lot of beds for acute and post-surgery care.
“Thus we have only 17 beds to deal with medical and surgical needs of about 35,000 people,” he said, noting most beds are used by chronic and palliative care patients.
The originally-planned size of the current hospital was scaled down before construction began, concluding in the mid-1990s.
The Star was told this morning that Mike Nixon, the minister of Health and Social Services, is not commenting on Storey’s concerns.
Dan Macdonald, cabinet spokesman, called the issues operational, meaning a response falls under the jurisdiction of Yukon Hospitals.
James Low, Yukon Hospitals’ spokesman, said the organization will not speak directly to the veteran surgeon’s letter, which is on p. 17 of today’s Star.
Low did note the hospital is facing challenges and working to address them.
This morning, Craig Tuton, chair of the Yukon Hospital Corp. (YHC), was also quick to note the work being done everyday to address the issues. Meanwhile, work continues at the site of the continuing care facility in Whistle Bend, he added.
Once that’s built, he said, it’s expected hospital space will open up as long-term care patients move to the new 150-bed facility that’s been designed to eventually accommodate another 150 beds.
Tuton said he doesn’t dispute the concerns brought up by Storey, but argued work is being done everyday to deal with the issues.
“These are not concerns we take lightly,” Tuton said of the issues Storey has brought up.
Tuton and Low pointed out the hospital is limited by the resources available.
Tuton noted there are regular meetings between the hospital corporation and the government.
The government has heard the concerns of the corporation, he said, pointing out that the Whistle Bend facility expected to open in 2018 is “needed drastically.”
When residents who need long-term care are able to move there, he said, it’s anticipated the 55 beds at the hospital will provide sufficient space for patients who need hospital care.
At the same time, the hospital’s expansion will mean more space for the emergency department as well as a space on the second floor for up to 10 beds, as well as a data warehouse and a mechanical room.
Tuton went on to point out that on any given day there’s a team of about five to 10 staffers working to prioritize surgeries. In some cases, given the circumstances on that day, they’re deciding what will be postponed.
In most cases, elective surgery is rescheduled for a week or two later.
“These are very tough decisions,” Tuton said, praising the work of staff in working to provide the best health care options for Yukoners.
The challenges being faced now are not new, Tuton repeated.
“The frustrations are obvious,” he said.
While Low didn’t comment directly on Storey’s letter, he agreed the hospital is facing its share of challenges.
“It is no secret that bed availability at WGH is an ongoing, growing and critical challenge,” Low said in an emailed response.
“Last year, average occupancy in the hospital was nearly 86 per cent with many of those days at full capacity.
“Limited beds create incredible pressures on our staff in all areas and mean from time-to-time important elective surgeries are deferred. This decision is never taken lightly and is only done to ensure patient safety if beds are not available for post-surgical care.”
Low went on to point out that close to half the hospital beds are used by patients who need long-term care. The hospital and staff there are working to address those challenges “within the resources we have.”
As Storey alludes to in his letter, Low noted the costs of renovating the Thomson Centre to accommodate patients are too high.
“Renovations to the Thomson Centre were studied and considered a few years ago, but were not pursued due to the costs involved with bringing the space up to standard either for long-term care or acute hospital care,” he said.
Many hundreds of thousands of dollars have already been spent repairing major structural roof and wall problems in the centre, which opened in 1992.
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Comments (21)
Up 0 Down 0
Waiting for surgery....again on Jun 16, 2016 at 6:26 pm
So while we wait for our surgery which was cancelled, do you think the disease inside the body will stop? I think not! I pray it is not too late to stop it by the time we get to have surgery, and that the diagnosis will be a positive one and it won't be too late! Already scary enough waiting over a year to see a specialist only for them to tell you that you have cancer and if you would have caught it earlier they could have tried a more aggressive treatment, but No, you had to wait. So carry on and build what you must and let us all wait, that way you can weed out the sick & dying. Bet by the time the new buildings are built the crisis will be doubled! Carry on doing nothing and things will get worse!
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Dennis Schneider on Jun 15, 2016 at 10:50 am
Thank you Dr. Storey, you are a fine leader and have been for many years for Yukon health care patients. Your letter was bang on In my humble opinion and thinking back to the many communities we have resided in across Canada...Whistlebend is ideal...let's get on with it asap.
Another situation impacting our family.....The new MRI has been closed for weeks causing terrible and worrisome delays without explanation from that hospital corp.
Up 19 Down 0
Max Mack on Jun 14, 2016 at 4:31 pm
While I am very sympathetic to Dr. Storey's appeal, does anyone think throwing mega millions more at WGH and the Yukon Hospital Corp will improve the situation?
Millions upon millions have been spent on questionable and pricey capital projects and expensive technology (e.g MRI, CT scanners). Meanwhile, I could not find a family doctor nor could I get a referral to a specialist.
Funny how we no longer hear about "spending trajectories". Apparently, "living within your means" is something that only the little people are supposed to follow.
For some government departments and crown corporations, however, the sky is the limit when it comes to spending.
It sickens me to know that the result of government's spending free-for-all will be health care premiums. Watch for it.
My little rant is not directed at the Yukon Party. Ultimately, it doesn't matter which party is in power.
Up 47 Down 0
Fred Stewart on Jun 14, 2016 at 8:29 am
" Tuton and Low pointed out the hospital is limited by the resources available."
My understanding is that the resources have been going to Administration and not Operations in an ever increasing lop sided fashion. We need less administration and more beds. Start axing these superfluous positions now because the New Government is sure to have a bungling bureaucratic cleanout starting with the head honchos.
Up 39 Down 6
Carleen Cardinal on Jun 14, 2016 at 12:15 am
Thank you Dr. Storey for speaking out. The comments already on this story have proved there is a huge level of "enough is enough" with the YP.
I am calling on all hardworking Yukoners...Please, say your piece. The time is now.
Up 28 Down 0
Norm Carlson on Jun 13, 2016 at 7:58 pm
The issue Doctor Storey speaks of involves both hospital beds and staffing. From what I have seen occurring in the last years is a lot of money spent on fancy, capital structures and not the corresponding amount spent on adequate and proper staffing. Being that funds are of course finite, I think that it would benefit us to look at keeping our new structures simpler and more service oriented and ensuring we pay attention to providing good, human resources service. After all, these structures will be operated by people to provide service to people.
Up 32 Down 8
BnR on Jun 13, 2016 at 7:34 pm
Ring, ring:
Hello?
Craig? Hi, it's me.
Me who?
Darrel, your premier.
Oh. What do you want.
Say, who's this doctor making all the noise in the paper about beds in the Dawson hospital?
Darrel, he's our surgeon and it's the Whitehorse hospital.
Oh. Well, whatever. I have a plan to deal with this.
Really.
Yeah, I do, it's the new, new plan. How about we have our minister for health Nick Mixon write an open letter to you as the head of the hospital board talking about a cooperative approach to fixing the issue?
Darrel, the ministers name is Mike Nixon, and that's a bad idea. The voters would see through it in a minute.
Craig, I talked to Brad and he said it was brilliant. We're penning the letter now and it will be out in Mondays Star. It'll be the boost Mick, I mean Nick needs in his riding.
Whatever Darrell.......
Up 27 Down 1
Joey Manvilly on Jun 13, 2016 at 12:39 pm
ANOTHER THOUGHT.
We need more staff and beds at the Whitehorse hospital. The Yukon Hospital Corp needs to add a new wing and fund it somehow- even borrowing the funding makes sense because more beds are critical.
Staffing- again, we need to add the staff for safety and efficiency and the government can cut their spending somewhere else.
Up 34 Down 6
Yukongirl on Jun 12, 2016 at 8:35 pm
Thanks to Dr. Storey and to others who continue to highlight the CRISIS which we have in many areas of our health care system. The current bed situation at WGH is atrocious, but will only get more dire while we await future housing for these elders. This is not a new issue and has been brewing since the last election with little being accomplished, except as others pointed out another photo op.
I am however curious as to where the family members are of these matriarchs and patriarchs of their families? Once it was a families responsibility and duty to care for their seniors to show respect and to repay them for their contribution to their family and to society. Now too many elders are dumped at the local hospital or wait out thier final days in long term care facilities, because their families are too busy or their needs are too high. How many of these elders awaiting beds at WGH could be supported at home with supports? This would reduce the cost for the overall health care system, free up beds which are needed for acute care and ensure families are involved with their care.
What are the odds things would change if the premier's or ministers family member becomes ill and is turned away from their local hospital due to the bed or nurse shortage, or god forbid becomes acutely ill with a mental health disorder which is another huge can of worms..........
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north_of_60 on Jun 12, 2016 at 4:30 pm
There's plenty of extra beds for chronic and palliative care patients at the hospitals in Watson and Dawson. There is no point using critically needed beds at WGH for end-of-life care. If people don't want their relatives housed in Dawson or Watson then take it up with the YP, it was their decision to build the unnecessary hospitals there.
Up 18 Down 9
Josey Wales on Jun 12, 2016 at 12:57 pm
Yes indeed......crats are the impairment for virtually anything.
They tend to breed like the bacteria they are, very parasitic in their existence and in my "opinion" are directly responsible for the epic socialist engineering we have been subject to post Justine's daddy.
Considering that we are subject to Ottawa for our welfare payout to exist up here...cannot see a change coming anytime soon.
The staff at WGH is awesome, much time spent there in the last few.
Often I feel like I'm at the 98 when there, get buzzed by the frequent fliers that use that place as a culture center...but the staff (factoring a few hiccups) fixed me up and flew me out when not able.
I still do not want a political palace built for the windbags to pat themselves on the back, socially engineering a hood.
If we could introduce the concept of personal responsibility up here the BURDEN would be exponentially drop
Man what the hell, I thought "Idiotcracy" was just a movie...turns out they were visionary in the end.
Up 40 Down 1
Ray Biggs on Jun 11, 2016 at 11:11 pm
Am I reading this right? The people making these decisions are going to sit on their hands for 2 years while the new facility at Whistle Bend is built? $250k a year. Wow, sounds like government. Maybe it's time to deal with these long term care patients, and spend the money allocated to those 5-10 employees working to prioritize surgeries on nurses and recovery room staff. And what about these people sitting on their hands making the big bucks ?
Up 24 Down 0
Joey Manvilly on Jun 11, 2016 at 8:28 pm
I think all of the issues brought forward relate to an appropriate level of management and directing appropriate levels of funding in a timely manner.
Its just not working. Lets fix it.
Up 10 Down 13
Nancy Hager on Jun 11, 2016 at 7:05 pm
The First Nation of Na Cho Nyak Dun at one time tried to set up Health Authority to ensure our people medical needs are being met in the 1995's. We were assured by government that we would not have to worry about medical care. Here we are being stymied again. Meanwhile our people cannot even get into the right institution for their health problems. I know three NND members that are in the system...wow big numbers but yet we cannot get them in the right place due to being full. Yes we have a seniors place in Mayo run by YTG government making money out of seniors yet cannot afford to live. Our health centre which should of remained a smaller hospital with all the mines we have in this area.
Like Dr. Srorey in Whse you can't count on the nurses as they are being shifted around so fast their heads are spinning, never mind trying to meet people and get to know their clients. Plus Doctors ended up training and being shorted in their nursing service. No wonder were losing good professional people. The hospitals should of remained in Mayo/Dawson and Watson Lake besides Whitehorse, who now can't handle it. Things better start moving before First Nation start complaining never mind the election coming up. You start downsizing the service, their is none..never mind the pill factory who are going generic unless you have good medical plan. I complained about this type of situation last year had 191 comments agreeing.....lets see some action here !!!
Up 19 Down 15
June Jackson on Jun 11, 2016 at 6:07 pm
I am sorry folks are in the hospital that should be elsewhere.. however..I still do not want the facility at Whistle Bend. Break ground and build it where it was slated to go in the first place.. off the Alaska Hiway just before you get to the Airport Chalet.. That the facility ended up in Whistle Bend brings out the best of conspiracy theories in me...
Tuton's appointment was a pay off for being a political supporter Sept 2006. He had been the Yukon Party campaign manager. For 10 years he's had a straw in the gravy boat. With a new government perhaps we can get some new blood not only in the Hospital Foundation, but all the other boards that see political appointments. Personally, I'd like to see the board that governs the pharmacy.. mentioning no names, but say.. A. and V.. and W..and C..B.. anyway, they are not all appointee's but they should all be canned.
People have been in the hospital for long term care for a LONG time now.. Dr. Story is doing nothing but shoving Whistle Bend at us ..again.. still..
Up 38 Down 1
Happy in medicine , elsewhere. on Jun 11, 2016 at 3:59 pm
Thanks dr story!
As always , you are direct and to the point .
I USED to work in medicine in the territory, but found between unqualified ministers, "yes men" deputy ministers, and departments that are supposed to support the operational needs of the medical services, but hinder us at seemingly every turn ( that would be you , HR...)
Add to that van city house prices for us.....well, when you get serious about delivering medical services without the serving of politics or fiefdoms, perhaps your reputation for working in health care will climb out of the basement.
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Thomas Brewer on Jun 11, 2016 at 10:19 am
The swelling of management ranks within government and government-esque organisations has been a detriment to service delivery and the tax payer. The sheer number of policy analysis that have infiltrated these organisations is mind boggling.
This madness has to stop.
Up 67 Down 0
Ken Smith on Jun 11, 2016 at 7:35 am
Kudos to Dr. Story for speaking out and letting people know from the front lines the situation up there. I also would stress the point that although the staff that are there are dedicated, that it is deplorable that the hospital is, and has been used to house long term care patients because no beds are available to them at a long term care facility. I met a lady just a few days ago who has dementia and has been calling the hospital her home now for over six months, and it doesn't seem that it will change anytime soon. It appears that incompetence, and or lack of attention / motivation to act is to blame the powers that be. When it comes to Whitehorse being a place that is able to take care if the sick and elderly it gets a recorded score of insufficient information to calculate a grade. Very disappointing to put it politely.
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Call to action! on Jun 10, 2016 at 6:50 pm
“Our need is now and our need is critical,” he wrote, noting little more than ground-breaking has happened at the Whistle Bend facility."
Thank-you Dr. Storey, for speaking up. We all remember the fanfare surrounding the "ground breaking" ceremony for the new FH Collins schools prior to the last election, only to have the Yukon Party cancel the original project after being re-elected, thus wasting the millions of dollars spent on its design and delaying the opening of the new school. The ground breaking ceremony was nothing more than a pre-election photo op for the boys. I can't help but think YP history is about to repeat itself. They will use the public outcry relating to the design, location and lack of consultation as an excuse (albeit a legitimate one that has fallen on deaf ears) to renew the process and delay the much needed space for extended care patients.
Our doctors and nurses in Yukon are among the most dedicated and hard working in the country. We have all read about the ongoing issues with staffing in rural communities. Let's support our medical professionals and make sure the Yukon Party's latest ground breaking ceremony does not leave Yukoners' health care system further depleted. Think carefully before you vote this fall!
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HippoCratic Oaf on Jun 10, 2016 at 6:19 pm
It would be laughable if it were not so tragic, and pathetic. Hey, remember Harper is history. He has been for 6 months. Get those policy analysts, paper-shuffling bureaucrats and those kids with plastic MBA's on their walls OUT of there and get some qualified medical and para-medical staff in there to help the sick. Oh, by the way, you will have to pay them an equivalent salary to what they could earn elsewhere, and throw in a Northern/Isolated Allowance. ( or just don't get sick up here. You will regret it ).
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Lost in the Yukon on Jun 10, 2016 at 4:58 pm
Why is the $250,000.00 a year CEO not speaking to any of this or doing something about it? Tuton and him are more than willing to fleece your pockets at fund raisers but when it comes down to real work and patient care and supporting staff ... they are where to be seen? Change of Government is needed to turf these two and start putting staff and patients first. Of course Tuton's not going to like giving up his $800 a day when he's acting as the Chair (like commenting on this story).