Whitehorse Daily Star

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Unlimited Internet service authorized

The CRTC has approved unlimited internet service for Northwestel Inc. cable and fibre customers in seven communities starting Dec. 1.

By Whitehorse Star on November 25, 2020

The CRTC has approved unlimited internet service for Northwestel Inc. cable and fibre customers in seven communities starting Dec. 1.

Eligible residential and business customers in Whitehorse, Carcross, Yellowknife, Fort Nelson, Fort Smith, Norman Wells and Hay River can request an unlimited internet package at nwtel.ca or through Northwestel’s customer care channels, the company said Tuesday.

In keeping with the Internet Code of Conduct, Northwestel will not be able to take orders before the packages are available next week.

Residential customers on Internet 125 and Internet 250 will be able to add unlimited internet for $10 per month.

Unlimited data will be available on Internet 50 for an additional $50 per month.

“It’s great to be able to bring new unlimited options to many customers in time for a holiday season, especially with so many of us sticking close to home,” said Tammy April, the company’s vice-president of consumer markets.

“We’ll be ready to take orders for fibre and cable customers on December 1st. We look forward to bringing the same high-speed unlimited internet options to DSL customers across the N.W.T. and Yukon over the next three years.”

Northwestel has a three-year plan to bring high-speed unlimited internet to DSL internet customers in every community in the N.W.T. and the Yukon through fibre-to-theHome and low-Earth-orbit satellite technology.

Comments (12)

Up 3 Down 10

At home in the Yukon on Nov 29, 2020 at 7:43 pm

I don't know about y'all, but I'm counting my blessings. I have been CRAVING unlimited internet. I'm glad it's finally here. And yes, we pay more for it than the folks down south do, but providing internet in the north with its dispersed population is just more expensive. As of December 1, the internet in the north is WAY BETTER!

Up 8 Down 4

Public Service Announcement for the Intellectually Impaired and Politically Manipulated People on Nov 28, 2020 at 8:54 am

At: Hey Maroon on Nov 25, 2020 at 11:53 pm

Not all kettles are black and you should check your pot for a crack.

Speed and connectivity place rather obvious limits on data usage. Therefore it cannot be unlimited if you have the inferior speed packages and have buffering issues etc. That is a limitation. This seems like a rather obvious concept to accept so one must infer that there is something in the Koolaid.

Up 13 Down 3

Groucho d'North on Nov 27, 2020 at 9:52 am

Starlink is now providing highspeed space-internet to New Brunswick on a trial test basis. It will be here soon. This article also has the costs if you want to use Starlink- it's clear and simple and perhaps a little spendy for some right now, but costs will come down in time.
https://www.cbc.ca/news/canada/new-brunswick/satellite-internet-low-earth-orbit-streaming-video-conferencing-1.5817966

Up 10 Down 1

HA on Nov 27, 2020 at 9:49 am

Unlimited DATA and unlimited SPEED are completely different.
NWT is very obviously offering unlimited data when they offer unlimited packages. Speed is very limited, but can become less limited if you pay more.

Up 8 Down 12

Maroon on Nov 26, 2020 at 12:41 pm

@ Hey Maroon

So they are LIMITING speed on the UNLIMITED packages?
Keep Drinking the Kool-aid. Hahaha. Now I know why they've had Northerners over the barrel for decades.

Up 14 Down 9

Hur dur on Nov 26, 2020 at 11:22 am

Charging different rates to access the same content with arbitrary forced limits rewards only the rich. Did covid make everyone rich all of a sudden?
There is no competition. They can do whatever they want and charge you whatever they feel like charging you. Disgusting.
Maybe the Yukon should declare it a utility and simply eliminate throttling?

Up 18 Down 2

Davis on Nov 26, 2020 at 7:19 am

@What a Marron - the different plans/prices correspond to different download/upload speeds. They will all have unlimited gigabyte usage but are all different speeds (this article didn't make that clear so I can see why it would be confusing)

Up 4 Down 15

Hey Maroon on Nov 25, 2020 at 11:53 pm

You're obviously a "bit" challenged there Maroon. You are paying for the speeds as well, there are 3 different speeds offered for the unlimited the 50 Mbps, 125 Mbps and the 250 Mbps. It's up to you whether you want to be constantly interrupted by video buffering when streaming videos over 720.

Up 5 Down 12

Thomas on Nov 25, 2020 at 3:35 pm

I wish the grocery stores had unlimited grocery shopping for $10 extra. They should follow Northwestel’s example!

Up 15 Down 2

Not Impressed on Nov 25, 2020 at 3:26 pm

Meanwhile you can get unlimited 150 mbs high speed internet for $50 plus tax in the provinces if you shop around. Check out Netfox as one example of what you should be able to pay for this service.

Up 5 Down 10

Scott on Nov 25, 2020 at 3:09 pm

You pay more for faster service.

Up 60 Down 8

What a Maroon on Nov 25, 2020 at 2:46 pm

In what parallel universe does this make any sense?
Unlimited should be ONE price for UNLIMITED use yet somehow NWTel has at least 3 different prices for 'unlimited'.

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