Photo by Ainslie Cruickshank
Dee Enright, Dennis Allen
Photo by Ainslie Cruickshank
Dee Enright, Dennis Allen
It’s been on the air for three days, but the Yukon’s first-ever national television commercial already needs an edit — or a lawsuit may follow.
It’s been on the air for three days, but the Yukon’s first-ever national television commercial already needs an edit — or a lawsuit may follow.
The ad, unveiled this week to some fanfare, concludes with a de facto tag line almost identical to one used by a U.S. motel chain for nearly 30 years.
“Wherever it takes you, we’ll leave a light on for you,” a narrator enthuses in the Tourism Yukon promo.
Motel 6, a budget hotel based in Texas and operating continent-wide, uses a suspiciously familiar tag line: “We’ll leave the light on for you.”
The commercial, launched Monday in Whitehorse and Ottawa, stood out as a potential case of trademark infringement that left producers scrambling for a voiceover change.
Outside The Cube, the Whitehorse media firm behind the ad, quickly took responsibility for the near-cribbing.
“The error was on our part,” said Dee Enright, the company’s president and CEO.
“It was a great line, but apparently Motel 6 thought so too.”
Enright said changing an entire brand name or official slogan as part of a new campaign would trigger more thorough consultation with the firm’s legal advisers and trademark agents.
“But if we’re just writing copy and content for the ad, then generally our team will do a search looking for any potential trademark infringement,” she said.
“It all came back clean, no trademark, no infringement.”
A Google search of the phrase “We’ll leave a light on for you” — without quotes — yields 12 Motel 6-related results in the top 15.
Within quotes, the sentence spits up fewer, but still produces a Wikipedia page on Motel 6 and the Motel 6 homepage itself as the top two results.
The Yukon’s official tourism motto remains “Larger than life.”
Enright said a friend in Alaska as well as several social media commenters pointed out the two tag lines’ one-word difference shortly after the first broadcast.
Correcting the “miniscule distinction” was an easy decision, she added. “We just thought ... let’s just be prudent ... it saves anybody from any worry.”
The new de facto tag line will read: “Come to my Yukon – We’ll light the way.”
No obvious trademark infringements were highlighted by Google.
The change will cost at least $800, to be paid for by the company, Enright said. The cash will go toward getting ad narrator Moira Sauer, a local actor, back in the studio along with a small crew to remaster the sound and redo the closed captioning.
The ad, which has been running across the country since Monday, will be re-delivered to the 24 networks and specialty channels that feature it.
Motel 6 has not contacted Outside The Cube or the Department of Tourism and Culture about the overlapping copy lines, Enright added.
The 60-second piece — also packaged as a 30-second clip — pans across a pristine landscape as a group of adventure-garbed Yukoners trudge on snowshoes to a wood fire outside a brightly bulbed cabin, all beneath a blanket of northern lights and spoken Robert Service poetry.
The commercial cost $250,000 to conceive, design, write and shoot, according to Outside The Cube.
Buying three weeks of ad space on two dozen stations tacked on another $220,000.
Canadians can look for the ad on CTV News and TSN broadcasts of hockey and curling, as well as the History Channel, Home and Garden, National Geographic and Showcase during shows “like Gold Rush and Dr. Oakley, Yukon Vet,” said a Tourism department spokesperson.
The department is facing criticism for another supposed flaw in the promo — lack of First Nations cultural representation.
Yukon filmmaker Dennis Allen has called that a “blatant snub” of aboriginal Yukoners and “their contribution to Yukon history.
“The new Yukon television commercial is not representative at all of the true Yukon,” he stated in a letter published Tuesday in the Star.
“As a creative professional, it baffles me to think that during the creative process for this production ... Yukon First Nations were not considered as content.”
Grand Chief Ruth Massie of the Council of Yukon First Nations told the Star Wednesday Tourism Yukon had not contacted the council for consultation.
The Tourism department pointed out the ad is only the first in a series of four or five to air over the next year-and-a-half.
“There will be ample opportunity to portray First Nations identity in some of the upcoming commercials,” said Jonathan Parker, the department’s director of policy and communications.
The ads’ two thematic “pillars” are the northern lights and the midnight sun, supported by four other motifs: heritage and culture, “iconic drives,” the Klondike Gold Rush, and wilderness and wildlife.
“Within the theme of heritage and culture, the First Nations theme is absolutely critical,” Parker said.
“We’re pretty confident that after seeing the full suite of commercials, Yukoners are going to be satisfied that the full diversity of Yukon culture has been portrayed.”
A second winter-oriented ad — already shot — is set to run this fall. Two or three summer commercials will be shot this year and air in the spring of 2016, he added.
The initial ad was filmed over four days at the Wheaton River Bed and Breakfast on Annie Lake Road, with a cast and crew of about 25 Yukoners.
The video promos are part of a $3.6-million marketing drive — dubbed Yukon Now — announced by the federal and territorial governments last September. It builds on the $5.8 million already set aside in the budget for tourism marketing.
Other “consumer-focused initiatives” include user-generated photo, video and story submissions, now posted on Travel Yukon’s newly live Tumblr site.
A three-part webisode series is also set to launch, arriving on the Tumblr page Feb. 19.
A smaller percentage of the Yukon Now funds is slated for international marketing.
Premier Darrell Pasloski unveiled the defective commercial to “Outside audiences” at a Monday night reception in Ottawa at the national Winterlude festival, the release stated.
“This is an exciting time for tourism marketing in Yukon,” Neil Hartling, the chair of the Tourism Industry Association of the Yukon, added at Monday morning’s announcement.
Hartling said last September he was looking for a “greater return on investment,” with dividends paying off in the form of more local jobs and a sustained cash influx for the territory through the winter months, mitigating the boom-and-bust cycles of the Yukon’s past.
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Comments (35)
Up 5 Down 0
Bob McGoo on Feb 11, 2015 at 6:53 pm
We are paying an extensive marketing staff at YG tourism. Why is it that they feel the need to hire consultants to give direction and oversee marketing projects such as this commerical? Including consultants who are not particularly competent?
Outside The Cube is paid over 1.6 million dollars a year, year-after-year, by the Yukon Government mostly to co-ordinate tourism marketing projects. The commercial recently released shows their 'creative gifts'. They came up with the dialogue and the direction.
What are the following people doing? Notice there are a lot of specialists, strategists and co-ordinators. I would guess they have far superior skills to the people working at OTC.
Director
GERMAIN Pierre 667-3087
Office Coordinator
GREENLAW Deborah 667-3053
Marketing Unit
1st Floor - 100 Hanson Street (touryukon@gov.yk.ca)
Fax: 667-3546 L-1
Senior Manager, Global Marketing
KOBAYASHI Denny 667-8795
Market Manager, Europe/YK
ANDERSON Robin 667-3532
Market Manager, Asia/Pacific
RUFFEN Jessica 667-3606
Marketing Coordinator
GLYKA Jennifer 667-8410
Marketing Specialist - Trade
DUPUIS Annie-Claude 667-3012
Marketing Specialist - Consumer
SHEFF Emily 667-5969
Digital Marketing Strategist
REYNOLDS Stephen 667-5152
Marketing Specialist - Digital Content
WIESER Michelle 667-9444
Digital Content Assistant
GREENLAW Sheena 667-8947
A/Coordinator, Fulfillment & Publication
KEMSHEAD Jim 667-5949
A/Marketing Specialist, Media & Public Relations
WILPS Frank 667-5390
Industry Services Unit
1st Floor - 100 Hanson Street(touryukon@gov.yk.ca)
Fax: 667-3546 L-1
Manager, Industry Services
MARSH Sarah 667-5632
Product Development Officer
BILLINGHAM Cindy 393-7133
Supervisor, Digital Assets and Photography
BERKMAN Marten 667-5434
Photographer & Digital Asset Management Librarian
BALES Rob 667-5394
Up 6 Down 1
ProScience Greenie on Feb 11, 2015 at 2:44 pm
One thing I was told a while back is that tourism numbers include all hotel stays. So the mechanic or claimstaker that comes up to Dawson from Whitehorse and stays a day or two in a hotel gets counted as a tourist. Not sure if they still do that but if they are it's really exaggerating the real numbers. That's not right.
Up 6 Down 1
ProScience Greenie on Feb 11, 2015 at 2:40 pm
Why do we need such a big budget tourism department when the Yukon pretty much sells itself? Everyone in the world knows about the Yukon and how beautiful and special it is. In some ways Service and London did all the marketing ever needed a hundred years ago. Someone besides the tourism industry should follow the money and see if it does any good including having such a large government department for it.
Up 34 Down 5
Premier Interviews and promoting the Yukon on Feb 10, 2015 at 11:42 am
I was just sent some interviews the Premier did at round up. They were great at promoting the Yukon mining but all of the Yukon. This is the type of messaging the Yukon Party has to get out and what a leader has to do and show to the Yukon people how they are promoting the Yukon and doing what they say and do good things for the Yukon.
I have been very critical of the Premier and other leaders on issues but when I see good work it has to be recognized and supported.
One of the big issues I am beginning to learn is none of the parties are getting any positive or objective messaging out to the people of the Yukon so we know what is going on.
It is all negative in the elected process so the people whom they serve become negative so change it elected officials to become positive.
When is the last time we saw a piece that would be seen as good job an elected official has done? Yukoners are sick of it because of fighting among the parties.
I think we are in too much of a hurry to criticize our elected people which feeds into it all..
So why don't the elected officials get together outside the house and show the Yukon people solidarity on some things.
Yukon people want positive direction not all this negative environment. I worked in a work environment in government that was not safe or healthy to work in and I was forced to leave - not on my accord.
With the elected officials taking a negative approach to public life and like to fight, then the administration follows that lead and does the same.
Lets get the Yukon to a positive attitude lead by our elected officials. Positive change is healthy for all.
I would like to ask the media - maybe you can help in making positive changes in the Yukon.
Up 38 Down 2
TaxedToTheHilt on Feb 9, 2015 at 4:13 pm
ross philips - you ask why she is so conspicuously absent from the place that she ( supposedly ) draws her inspiration from ? Why would she be up here freezing her butt off earning her local credibility when she can be lying on a beach in Sydney spending our taxes instead? The only surprise is that her business isn't registered in the Cayman Islands ( worth a check I think ) . To say that none of this passes the smell test is an insult to four-month-old mackerel. AUDIT NOW !
Up 32 Down 2
My Yukon on Feb 9, 2015 at 3:35 pm
Very good it is our Yukon, all 37000 of us.. This is just as bad as the larger than life logo which people laugh at. Minister please get help, you need it. Things are falling apart.
Up 34 Down 1
Outside the Country on Feb 9, 2015 at 9:32 am
To add to the compensation discussion, the President of Outside the Cube is presently on her annual trip to Australia on Tourism Yukon's nickel. In addition to being the agency on record, OTC also has the Yukon Wild contract.
Cozy arrangement indeed...
Up 30 Down 3
Sandy Helland on Feb 8, 2015 at 5:41 pm
Quote: "Come to my Yukon ..."
"Come to OUR Yukon" is more inviting, more friendly, more welcoming.
"... my Yukon" is cold, snobby.
Up 21 Down 2
Yukon Tourism Round Up last Week WC on Feb 8, 2015 at 11:21 am
There is 25000 or more people attending the round up in Vancouver each year. This is the mining conference. I suggested six years ago Yukon Tourism should have a booth there. These are wealthy people that have private lives and I asked some of the delegates if they would they like information on tourism in the Yukon and they stated yes very much so. A great opportunity and not that costly for two people and a booth. Has this been done? What about the medical conference etc. You have target customers with lots of wealth to spend and have private lives that are looking for new adventures.
Larger Than Life is embarrassing to the Yukon. Do away with it please because it turns people off. Adventure Yukon sells because it create interest. Can all elected officials get together and remove that Larger than Life? That sounds like a big ad company from a big city and and is not a reflection of the Yukon at all. I worked with big City ad developers and they lose site of what smaller areas are about. I think that is what OTC was trying to do with these ads. Come and see what we have to offer.
Up 18 Down 6
Devil in the details Wilf Carter on Feb 8, 2015 at 10:59 am
$10 million dollars over 8 years. How much did other firms get? What was the performance measurement on that $10 million? Will the Department of Tourism please make public the results of the $10 million investment?
If you take $10 million dollars divide it by 37000 people you get $270 per person invested into this one company. I have no problem with the company but the Yukon Government managing the program. I think if the Yukon government wrote every one a cheque for $270 dollars per person and they had to spend it in the Yukon on tourism, the Yukon would get 3 times the tourism value. Because every dollars spent local turns 3 times so that is $30 million dollars which translates into roughly 600 jobs.
That is simple economic development but effective. That is a model for determining the results of investing in tourism.
I have being involved in economic development for a long time and the people with the ideas and knowhow come from the industry itself. I know some people involved in Yukon Tourism and they are great. OTC and tourism department is trying to do their best and work with the industry closely.
What I would suggest to do is like Yukon Housing does and maybe you already do this. Have focus groups come together not only from the industry but open it up to Yukoners.
I have worked for companies that have owned and operated the big brand name hotels and properties such as shopping centers, office buildings, etc., in Canada and around the world off and on for almost 25 years. My experience is in construction and property management but worked with the marketing group as part of a team. There are people in tourism that know me well and I have worked with me that know and understand what I can do.
The point I am trying to make is there are other very experienced people out there in the Yukon that could help. All people want is everyone to be successful including OTC and tourism. I was told by several government managers about five years ago that I did not know how to do critical analysis of projects. One of my specials is critical analysis because in construction the critical analysis is very important to the operation of any business .
All the pieces written in this paper is the publics critical analysis of what they see. It is hard to take when the public is critical of you but we have to learn how to work with it in positive way.
I am very critical of all three leaders because they don't state what they are going to do and actually do it.
I love my Yukon like everyone else that makes it their home. All I want to do is make it better for all of us and I am only one person out of 37000 with a voice.
I wish more people would speak up.
98% of the readers have never heard of me before six months ago. This paper offer a voice to the Yukon and people can agree or disagree. That is great business.
Tourism success is in the hands of all Yukoners and we all need to do a better job to help it to become better.
This summer why don't us as people of the Yukon stay home and use some of our own product for the following reasons:
1 We the people know what products the Yukon has.
2 We support our own economy with our own money.
3 When we do travel we can talk about the great products we have in the Yukon for tourism to enjoy.
Two pitches to the Department of Tourism
1 Why don't you put together a program to promote the Yukon to Yukoners.
2. I have seen this done in the US and Europa before. For everyone living in the Yukon invite a family member or friend to the Yukon.
These are very simple programs but very effective if set up properly and will bring in millions of dollars. What this type of program does is get all of us thinking that our economy is only strong and successful as much as we are willing to put into it ourself. When I was in Kingston last fall I invited some family to come to the Yukon and they are planning to do that. The Inn we stayed in had a display case of thing to do and see in Ontario and across Canada, I had some of the Yukon Tourism information which I put in the display. People were very interested about the Yukon. How may people have taken information on Yukon tourism and left it somewhere they have traveled?
Tourism - a new campaign for all Yukoners would promote the Yukon, all 37000 of us.
All we need is the information to carry with us.
If all of the Yukon promoted the Yukon the results will be more tourist, money jobs and tax revenues and we are collectively developing our own economy.
Mr. Premier and all elected officials show us your leadership start a promote the Yukon campaign by Yukoners. Go to Europe, they are very good at this kind of marketing.
Why doesn't the Department of Tourism put out an ad to ask people to sit on different focus groups before any ad or marketing campaigns?
I love to help and I am sure there is lots more that would help.
Up 17 Down 9
Dennis Allen on Feb 7, 2015 at 3:21 pm
Pretty lame article considering the uproar it caused in First Nation circles re: the lack of FN representation, or any other ethnic group for that matter.
Up 23 Down 4
What to do in the Yukon Wilf Carter on Feb 7, 2015 at 11:45 am
When you look into what the Yukon offers in product, businesses and connected services in tourism there is a lot already in place. We have a lot of small business doing a lot of different things and that is great. What is the capacity of our existing products and how can the public money better serve them and what do they need is the big question.
We also have training but how many can afford to use it or pay for it. What does tourism need to grow the sector in the Yukon? How do we grow it in way that we receive the maximum local benefits? Look at all the small operators. One big issue is investment or money. Two would be marketing that is a targeted, trained labor force that see tourism as a career. How can we bridge summer and winter tourism so the operator can have a longer season?
How do we make our tourism stronger and grow? Dahousie or the Mount Saint V Universities in Halifax has a business degree that specializes in tourism and all their graduates get picked up by other regions.
Elaine, employ some of these graduates for the Yukon or even better sponsor Yukon students to go to these universities and take these business degrees specializing in tourism.
If I was premier the first thing I would do is sponsor three Yukon students each year to take a degree in tourism until we build up a good base of professional people to assist our industry.
As Yukoners we need to help our children to identify career opportunities that are located in the Yukon and help them train for theses careers. Economic Development strategic plan talks about careers but does not have any action items in it. Yukon College is offering training programs in tourism which are good. But what is the effectiveness of them?
If I were Premier I would make tourism a true a development tool of the public's money for tourism industry. How can that be accomplished?:
1. The industry knows what it needs and wants for themselves, not the Yukon government administration.
2. The Yukon tourism industry should lead and operate the tourism industry in the Yukon. Common sense.
3. To do that you have the tourism industry, Yukon First Nations with the Yukon Government develop a board of directors to manage the public funds of tourism.
4 This means the department of tourism would be under the industry direction not the administration of government.
5. You can just remove the department name and call it the Yukon Tourism Development Industry Association.
6. You would remove the Deputy Minister and Assistant Deputy Minister.
7. There would be a President appointed by the board from the Yukon tourism industry.
8. The role of Ministers of Tourism position would become ambassador for tourism and continue as normal.
The benefits and purpose for this are very clear:
1 Tourism industry would determine where to invest public funds in the tourism sector.
2. This is only good business and common sense to permit the Tourism industry to use the funds to help their industry.
3 More effective use of public funds and more money can be put into programs for tourism industry.
4 The political elected official is responsible for the tourism industry. It's in their hands where it should be.
5 The President of the board alone with the board member will manage the operations of tourism, not the Yukon Government.
6 Tourism industry Association would move into the tourism building.
7 Employees would still get paid by the Yukon Government nothing in that regard will not change.
8. The board would determines how tourism operates in the Yukon not government.
This has been done before and was very successful.
Yukon Party Liberals and NDP support this change if you want to really start a process to diversify and strengthen the Yukon economy.
The people who are building the tourism sector should be the ones to direct the investments.
The same for Economic Development. It should be under the development corp. and then we could develop a true economic development plan for each sector of the economy. The Yukon does not have a economic development strategy.
Or go the full step and place economic development under a combined board of First Nations development corps, Chamber of Commerce, Chamber of mines, Yukon College rep. Yukon Government.
Remove the Deputy Ministers, both Assistant Deputies Ministers and the directors. Make sector development teams that work with all sector of the economy in the Yukon.
This is what a real Premier has to do given what party is in power. This puts the Yukon into a position of strength and best investment of public funds and better outlook for all sectors. EMR, HWP and Communities service all need to be part of this structure.
The Yukon needs a real Premier that has a vision and knows how to move it forward so Yukoners are behind it and support it.
Up 29 Down 0
The devil is in the details.... on Feb 7, 2015 at 11:35 am
For the 2014-2015 fiscal year OTC has been awarded a total of $2,565,982 in government contracts and $2,499.812 were Tourism and Culture contracts.
More astounding is from 2007 - to date, the government awarded OTC $10,164,042 and of this $9,505,682 were Tourism and Culture contracts.
It does not really matter in Yukon if contracts are publicly advertised. Ever heard of the contract coaching? It is alive and well in Yukon and if it were an Olympic sport, Tourism would be proudly displaying their gold medal!
Up 29 Down 1
Bob McGoo on Feb 6, 2015 at 9:19 pm
Thank you Bud McGee, for exposing the 7 year, $10 million dollar gravy train that OTC has been riding. Does that include their contracts with the Yukon Quest? Ie, are non-profits included?
I've long been aware of the 'brilliant' work of Outside the Cube. Cough. I have seen some shockingly bad OTC work. And I have wondered why Dee Enright keeps getting contract after contract. Is the level of expectation and competition in the Yukon really this low?
The whole scene needs one big huge house cleaning. I really mean that.
Up 21 Down 4
scott howell on Feb 6, 2015 at 9:00 pm
Such a sweet bit of low hanging fruit. I saw the ad and I am in Calgary. Images of the northern lights were great; the snow was nice; the actors were actors and the production was typical of a perspective hired from outside.
Nobody should be surprised, it has been happening for decades. Yukon has always put greater value on super-minds (from anywhere else) before the cultivation and use of home grown talent.
Up 20 Down 2
restinpieces on Feb 6, 2015 at 5:17 pm
Bud McGee - very revealing post. It's nauseating isnt it?
Up 29 Down 7
Bud McGee on Feb 6, 2015 at 3:43 pm
In the 2014-15 fiscal year, Outside the Cube Management has been awarded $1,531,910.00 in publically tendered Government of Yukon contracts. Since the 2007-08 fiscal year Outside the Cube has been awarded $9,941,367.81 in government contracts; of this total $344,782.96 was directly awarded to Outside the Cube. This information is all publicly available on the Yukon government's contract registry.
A quick look at Outside the Cube's website reveals the following bio about the CEO Dee Enright (pictured in this article):
"Dee’s gifts include sourcing talent, great office spaces in exciting locations and clients that take her from stunning northern landscapes to warm white beaches and walkabouts. Dee is living the dream!"
Outside the Cube's Website further goes on to state:
"We’re based out of Whitehorse, Yukon, in Canada’s far North, but with offices and employees around the world – from Vancouver to Kingston, Ontario to Thailand to Jamaica. We’re international, multi-lingual and jet-setting, yet continually draw inspiration from the Yukon – its wacky charms and stunning landscapes. Our other offices are similar: They’re all located in beautiful, unique places that wouldn’t typically house international ad agencies. That’s just how OTC does things.
We raise the industry standard by doing great work for every client because ideas matter more than budgets. We won’t take on projects that aren’t the right fit and don’t require big budgets to produce brilliant work."
Up 50 Down 2
Mike Hawk on Feb 6, 2015 at 1:58 pm
I am not surprised tourism didn't recognize the Motel 6 slogan as they no doubt just stay at Fairmonts.
Any teenager with a smart phone could have googled the Leave The Light On slogan and have Motel 6 come up, a campaign that been running since 1986.
Was this a sole source contract tendered out to their buddies?
Up 26 Down 7
north_of_60 on Feb 6, 2015 at 1:21 pm
If the Yukon had ANY realistic winter tourism potential, then Condor wouldn’t be only flying here in the summer.
There are far better and much less expensive winter tourist destinations than the Yukon.
This is nothing but a blatant attempt by the YP to buy tourism business votes, just like the cut in liquor prices
Up 38 Down 12
Wilf Carter People of the Yukon Speak. on Feb 6, 2015 at 1:18 pm
I appreciate this paper printing my pieces. I appreciate the 100's and 100's of calls I am receiving. From my experience there is a lot of very bright people out there in the Yukon that know what the Yukon should be doing and not doing.
There was a woman from Porter Creek that called me and we talked for over an hour. She was along time Yukon-er and didn't support any one party.
But she talked about leadership, direction, how to manage government and work with First Nations. I told her that she should her view her ideas. The one thing she stated was that the Premier has to go because his weakness to manage public business of the Yukon. Most of the people want the Premier to step down because of all the financial miss-steps under his watch and permitting the administration to fall apart. This is another example.
Up 18 Down 2
kicking in on Feb 6, 2015 at 1:01 pm
The Yukon has always had a touch of the 'Noir' about it. I don't think you can represent this place unless you have a sense of humour, including a kind of dark sense of humour. It really isn't best represented as all sparkles and happiness.
I am not sure how that can be woven into the next ads, and I doubt it is even the image they are attempting to portray. Looking for new customers I guess. But they did use Robert Service poems, and he was big into the 'Bad'. The Cremation of Sam McGee being but one example.
Somehow all that ridiculous suffering makes us step back and give a wry 'laugh' at what it is to be human, especially in a place like this.
I think this ad rips itself off by neglecting not only the humour of the hardships, but the gravitas of the Yukon as well. Not trying to do Outside The Cubes's job for them, it's just my two cents.
Up 26 Down 9
Wilf Carter Research into Winter Tourism on Feb 6, 2015 at 9:15 am
The ads the Tourism department has developed are called awareness ads with image marketing which is marginally successful for winter tourism. The reason for that is:
1 Winter tourism is more of a specialty season with niche marketing required, not awareness marketing.
2 You have to target people who are interested in coming to the Yukon for our product experience.
What I suggest the Yukon should do in winter tourism is the following:
1 Bundle package products together like come a spend a day cross country skiing, a day going on dog sled, ride a snowmobile to a cabin and spend two nights, go ice fishing while there, make a bond fire, watch the northern lights, sleep in a log cabin with a wood fire, cook your own northern meals or have them cooked one for you.
2. Targeted product marketing ads are much more effective then awareness/ image adds and get much higher results because you can track the results much easier and it is only targeted at people who want these types of products.
3 Also we should start our brand as the newest destination in Canada for winter tourism. To do that you need everyone together on developing the products and packages and provide the best service we can provide.
4 The Yukon needs training in customer service, the person working in food outlets to the owners of the businesses. I am not saying we are not doing a good job in customer service but we all could sharpen our skills. This should be a project for tourism and the Chamber of Commerce, Tourism Association. Good example is the winter games in Vancouver. They did this and they got high praise from people who came to the games and it resulted in more tips and return business.
5. The ads should run on business, sport and outdoor channels, which you are doing with some of channels. What I understand is business and sport channels get the best results because you target a market with people who have lots of money to spend on these types of winter products.
6. This you may be doing is targeting out door clubs, professional organizations like medical, lawyers etc.
Most of this is common sense if you think about it. Who wants to experience what at what time? Target Chinese, new growing market people with money that they want to spend where and again for what?
An Interesting example is a group of Chinese investors were taken to Nova Scotia and they were fed lobsters. They took back a large sample of lobsters to sell in Chinese food outlets. The Chinese investors came back to Nova Scotia, purchased the business and are exporting lobsters all the time back to china.
Lobster business has being hurting since the US and Europa got into financial trouble. A lot of lobster fisherman were giving up fishing altogether. So more livelihoods were lost in a depressed economy. No new markets will help the industry to come back.
We need endorsements on our products, such as Sid the kid was here and liked this product.
The reason I used this example is we need to get organized, develop our plan ,work our plan and put as much creative and innovation into it as possible.
I know nothing about marketing but this seems to be common sense as a person that has used lots of products over the years myself.
Up 23 Down 1
East coaster on Feb 5, 2015 at 11:15 pm
Haha never mind... My wife tells me it was "come play on my island " you're safe Yukon .... For now...
Up 23 Down 2
East coaster on Feb 5, 2015 at 11:12 pm
" come to my Yukon " sounds very much like the tag line for the old PEI tourism commercials " come to my island "
And the plot thickens?
I'm pretty sure anyone from the east coast will remember that one.
Up 28 Down 7
June Jackson on Feb 5, 2015 at 9:51 pm
I don't understand why this entire government in all this time..3-4 years has not managed to do a damned thing right..waving their arrogance like a flag on the pole of ignorance..all other posters say it all so much better than I..I am grateful for their posts.. And educated too..everyone needs to post everywhere..together we are stronger than any one of us..
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Just Say'in on Feb 5, 2015 at 9:14 pm
@ North 60…... It has nothing to do with local or not and has everything to do with incompetence. Just a few years back the Tourism Department produced a really expensive glossy brochure and printed tons of them to be distributed all across Canada under the handle "Magic and the Mystery". The Mystery was why no one noticed that the local producer of the promotion used a picture of the most famous and identifiable mountain on the Planet " El Capitan". Every American would notice right away, what a joke. They were simply too lazy to look up a picture of a local Mountain or Range and Googled a nice looking mountain. hmmmm and this is what we hire all these rocket scientist in our Dept. of tourism for. Another retirement community on second avenue.
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OTC and Tourism on Feb 5, 2015 at 7:00 pm
OTC's relationship with Tourism has been more than 'cozy' for years. Everyone knows it but no one will talk about it, for fear of reprisals. How much of the additional 3.5 million allocated to Tourism has already been awarded to this firm?
If the original and revised tag lines are are the best OTC's dream team can come up with for a major marketing campaign for Yukon, then the government needs to start thinking "Outside the Cube".
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north_of_60 on Feb 5, 2015 at 6:29 pm
Wilf's comments are spot on. This whole ad fiasco smacks of an un-tendered contract given to friends of the YP with little or no responsible oversight.
I suspect that the troublesome tag line was thought up by some YP bureaucrat who foisted it on the ad agency to be accepted without question. It stinks like the usual YP shenanigans.
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my opinion on Feb 5, 2015 at 6:19 pm
$250,000 for cutting lines out of Robert Service poems and mashing them together, making up two sentences, one of which is now being changed; and four days of filming. How does that work? That is A LOT of money.
What credentials did Outside the Cube have to get this contract? Did it go to tender? Who awarded it?
I do think the production is good, no complaints about the film quality. But the 'poetry' was a lot of verbiage that did not come together well at all. Moira's voice is good, but she seemed to be rushing to fit all those words into the ad.
Give the next 4 commercials to a firm that has a track record doing creative advertising. Keep the film crew. Get a more representative cast. The actors were absolutely fine but a little diversity would have been better.
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Dan Davidson on Feb 5, 2015 at 5:41 pm
The change is probably for the best. The original tends to give the impression we actually have some control over the Aurora. Red Bull got sued for saying it gives you wings. We don't need that.
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Jonathan Colby on Feb 5, 2015 at 5:17 pm
"My Yukon"..."We'll light"...
Doesn't anybody overseeing this decision understand english? Anyone?
"This is our Yukon. We'll light the way." That makes sense... even if it is still weaksauce.
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$500 Thousand Dollars add campaign for Yukon WC on Feb 5, 2015 at 4:30 pm
> What clients are the ads targeted at?
> What products will these ads attract to be used in the Yukon?
> How many clients will come to the Yukon because of these ads?
> How are you going to measure the results of these ads and justify the results of investing the money?
> Show us the cost benefit of these ads?
> Were the ads tested on the target clients to find out if the ads would attract clients to come to the Yukon?
> What businesses would benefit from these ads?
> How many jobs would these ads create?
> What is the age group, income levels and travel interest of the viewers that these ads will appear in front of?
> What is the performance requirements are in place for the Out Side the Cube?
> Results based marketing firms will out in performance outlooks on their work.
These are some of the standard questions put in any tourism marketing campaign before going ahead. Will the department of Tourism or Out Side the Cube please supply this to the Yukon people so we are confident in the spending of $500, 000 has value for money.
14 years ago the Lake Louise Lodge developed a new winter marketing program that had a long list of what to do and how to do. It was very well done and they knew what clients to target and who would buy what they had to offer. They had people coming from Europe with certain expectations and the lodge delivered.
What I am asking is the number one question. What expectations are we selling in these ads and can we delivery? I don't see it. I know about Lake Louise because they wanted me to move to Lake Louise and be construction and operation manager for their Lodges in the Park. They offered me a lot of benefits and a beautiful house on the Elbow River, but I moved to the Yukon.
I am not trying to be hard but tourism in the Yukon needs an overall tourism integrated strategy which looks at markets, products, services and clients. We need to make the Yukon stand out differently and people can see coming here because we are different. The Yukon needs their own brand that's different than Alaska and Alberta. A lot of people laugh at the larger than life the Yukon promotes. This logo inflates the expectations to tourists and under delivery. A lot of local operators just laugh at it like tourists. I started working for Oxford Development in Edmonton in 1978 who owned the Four Seasons Hotels, controlling shares in Delta Canada and build both brands from Halifax to Vancouver. The last hotel and tourism work I did was with Royal Host of Calgary in the early 2000's. Royal Host is now owned by the Holloway Group from Halifax who just purchased the Ramada Inn in Whitehorse.
We were trying to get investors to invest in new projects in Atlantic Canada. The last investor I talked to were Jerry Moore and David Reid who owned McDonalds in Nova Scotia and New Brunswick. Mr Reid owned 18 McDonalds in Halifax and sold them back to corp. He did not invest but choice another investment that was of more interest to him.
I think we need to step back and rethink how we plan research, develop and promote the Yukon and to who and for what reason and what results. The whole Yukon needs to come together on anything we do, especially the First Nations.
First Nations bring a lot to the tourism table if they feel as a real partner. Elaine pull back on this whole ad campaign and get a second opinion from a major tourism marketing firm that is specializing in niche marketing. I can contact the group that has done it for the larger regions that were very successful.
Spending $500,000 without any understanding of results or benefits is too high a risk for the Yukon to take.
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Francias Pillman on Feb 5, 2015 at 4:20 pm
#fail
What a waste of cash, lol.
I know where I'm not giving business to.
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didierdrogba on Feb 5, 2015 at 3:51 pm
A week in the job and the 'curse of Elaine Taylor' strikes. Didn't take long. In an era of focus groups and special pre-release marketing think-tanks, you would have thought that a couple thousand of those 470,00 dollars might have pre-empted this. ( even I know the motel 6 strap line and I haven't owned a television for 13 years ).
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north_of_60 on Feb 5, 2015 at 3:21 pm
Political pandering to the tourism business to buy votes. Pandering is what the YP does best.
Was this ad contract tendered? There are professional marketing companies in Whitehorse who would have done their due diligence.