Latest scam attempt features a new twist
Attempts to scam local bank clients
Attempts to scam local bank clients are taking a twist of a different sort – using text messages to warn of online banking problems, with an 867- return number.
RCMP spokeswoman Const. Julia Fox said this morning she was informed by an individual Tuesday who received the same text message that was received by an individual today who brought it to the Star’s attention.
It reads: “Royal Bank of Canada – an alert has been detected in your online banking, please sign in to confirm your profile information at:”
A similar text brought to the Star’s attention says it’s from the Scotia Bank. It urges the individual to confirm online banking information within 12 hours.
In both cases, neither recipients were clients of that bank.
Fox said they are scams.
She said a representative of the Royal Bank assured her this morning the bank would never use text messages nor email correspondence to solicit personal online banking information.
The Royal’s online privacy guideline suggests if such a request is ever received, that the recipient report it to the bank’s online Phishing Resource Centre.
“Obviously the big concern is that because it is an 867 number, people may feel it is legitimate,” Fox said.
She said it’s also troublesome that the one request to confirm online banking information urged the recipient to respond within 12 hours, introducing a factor of fear and urgency.
As always, the bottom line is never give out personal information, she said.
Fox said she knows of a fraudulent PayPal alert this week that also came from an 867 number.
Comments (8)
Up 0 Down 0
Doug on Feb 1, 2017 at 4:56 am
@moose. These types of fraud are tough to prove. Generally the people don't even live in Canada.
@ Jc. You can identify a specific accent over text message? You sir should be a detective...that is talent...or is that racist assumptions...
Anytime there has been an issue with my account or someone fraudulent charges on my account, notification has been in one of two ways...formal letter, or phone call from a person I know at my bank. Anything else I ignore and delete....pretty simple.
Up 10 Down 2
shylock on Jan 29, 2017 at 6:00 pm
Text messaging avoids the giveaway clue of a foreign accent, a dead ringer for scam detection. Need I mention the accent I'm talking about?
Up 9 Down 0
westofbelfast on Jan 27, 2017 at 12:28 pm
I got one claiming that I had a problem with on-line banking for Bank of Nova Scotia...and I don't bank there.
Up 13 Down 0
Hired Nerd on Jan 26, 2017 at 10:21 am
When dealing with banking stuff NEVER trust links or referenced phone numbers.
ALWAYS call back to the standard published numbers or website. I have had alarming (legit) calls from ScotiaBank where they were trying to get in touch, and had a robocall collecting info to put me in touch with one of their assistants. That is horrible security practice as displayed numbers can be faked just like email reply-to addresses in emails. I complained.
Always call known, trusted numbers with regard to any banking or billing items.
Up 9 Down 0
Alsoo... on Jan 26, 2017 at 12:43 am
Also they are stealing peoples cc bills...
It would be nice to know how many people have lost their monthly statement and received the texts. I'm one. Lost both monthly statements for two cc's and received the texts.
My bills are paid on time; so no I'm not trying to get out of paying.
Up 16 Down 14
jc on Jan 25, 2017 at 9:13 pm
And you notice they all have middle eastern accents. This should be be the wake up call.
Up 17 Down 2
Moose Dr. on Jan 25, 2017 at 7:53 pm
I got the same message, presumed it was a scam. However, what's the scam? Who's doing it? Can't we populate our local jail, or some other jail, with the scum? These guys do this because they are finding some gullible folks to rip off. We as a society need to be much more aggressive to put the scum out of business and behind bars.
Up 32 Down 2
Always a Yukoner on Jan 25, 2017 at 3:37 pm
Anything to pertaining to bank information by text messages and emails are all scams by all the Banks. The scammers are just sitting in a basement inventing ways to scam people.