Whitehorse Daily Star

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Hospital Corporation CEO Jason Bilsky

Hospital corporation reports progress on several fronts

The Yukon Hospital Corp.’s year-in-review highlighted progress in collaborative meal programs, reduced wait times for cataract surgery and expanded language services in 2018-19.

By Gabrielle Plonka on November 18, 2019

The Yukon Hospital Corp.’s year-in-review highlighted progress in collaborative meal programs, reduced wait times for cataract surgery and expanded language services in 2018-19.

The hospital corporation is responsible for hospitals in Whitehorse, Dawson City and Watson Lake.

A community meal program was introduced at the Watson Lake Hospital in late 2018 thanks to a collaborative effort by the hospital’s director of patient care, Carol Chiasson, and Sonia Pourabdi-Laukkane, the Liard First Nation health manager.

The meal program was established to help Liard First Nation elders access nutritious food.

Frozen meals are prepared in the hospital kitchen and delivered directly to more than 40 elders, “many of whom might face mobility challenges or prefer or require minced or puréed foods.”

A blast chiller was installed in the hospital’s kitchen to efficiently freeze the meals.

“Nutrition is an important part of health and healing,” Pourabdi-Laukkanen said.

“These are delicious, healthy meals tailored to the needs of each elder that help improve health outcomes, increase elders’ independence and help them rely less on hospital care.”

This year was the 25th anniversary of the corporation’s Traditional Food Program, a platform aiming to further reconciliation through First Nations food education.

The three hospitals marked the anniversary by collaborating on educational programming with local illustrator Monika Melnychuk.

The hospital corporation also saw an increase in the number of Yukoners awaiting cataract surgery, a symptom of the territory’s growing aged population.

This year, more than 350 Yukoners were on a waitlist for surgery with wait times surpassing three years in many cases.

An increase in specialist visits to Whitehorse was planned to combat the high demand.

In the first three months of 2019, 260 surgeries were completed and the hospital corporation is on track to reach a goal of 520 by the end of the year. This is more than twice the number of surgeries conducted in 2018.

The hospital corporation is working to improve French-language services and provide access to an increased number of languages, the report says.

The corporation is collaborating with the territory’s French Language Services Directorate to provide all patients with service in both French and English.

A language services program was introduced and now provides patients and staff with medical interpretation in 240 languages either online, by phone or in person.

The year-in-review addressed bed scarcity at the Whitehorse hospital. The report states the hospital did not have any available beds one-third of the time last year.

Despite this challenge, there was improvement from previous years where a bed was not available more than half the time.

In the coming year there are plans to implement a universal health information system. The electronic system, 1Health, will streamline patient information, hospital inventory and finances.

“With this new system, we have a vision to offer a seamless care tourney enabled by one health information network for all Yukoners– one where patients’ health information moves with them,” the hospital corporation CEO, Jason Bilsky, and Board of Trustees chair, Brian Gillen, wrote in the report.

There was a slight increase in admissions at Whitehorse General Hospital, with a reported intake of 3,600 Yukoners in the last year. There were 32,500 emergency visits.

The hospital employed 540 staff and conducted 3,200 surgeries, 396 births and 2,350 MRI scans.

The number of surgeries in Whitehorse increased by 16 per cent from the previous year.

The Watson Lake and Dawson City hospitals saw 85 and 90 admissions, with 2,500 and 2,600 emergency visits, respectively.

The total expenses for the year totalled $88.7 million. Fifty-six per cent of expenses were credited to employee expenses. The year’s total revenue came to $88.5 million.

Eighty-four per cent of the hospital corporation’s revenue is public funding and six per cent is patient revenue.

Comments (6)

Up 10 Down 0

Tater on Nov 20, 2019 at 3:39 pm

Good for the Hospital Corp!
Although, I think that resources should be put into health issues, not language. Google translate will do that at no cost.

Up 5 Down 10

B. Iggetz on Nov 19, 2019 at 10:26 pm

To: My Opinion - On behalf of those who have convinced otherwise well intentioned people that their opinions matter, I sincerely apologize. It was irresponsible and socially pernicious of us to have done so. Had you been guided towards responsible thought, consideration, and deliberation you likely would have sought a restraining order to curb your ignorant impulses.

The LFN is a non-settled First Nation and does not reap the same financial benefits as signatory nations. There has been a long-standing litigation process with the Federal Government as a result of the intentional chronic underfunding of First Nation communities relative to that of the dominant society - You? It can be difficult to discover these factoids though as the people in possession of them hide them on the internet. Further, if people actually do find these factoids they tend be encrypted and can only be read in the light of compassion and understanding which requires thought, deliberation with the right measure of honest reflection.

Looking after your own? Irony - Is that not the perspective of the settler nations - The base predicate for Western Ideological precepts - As well as the reason for the West’s current disintegration through excessive Liberalism - It’s contradictory dogma? Perhaps I should consider the fact that you have considered all this and you just don’t care? If that is the case then I again apologize for what has been done to you, sincerely, I do.

Up 9 Down 4

Andy Hooper's old neighbor on Nov 19, 2019 at 5:20 am

A lot of improvements to be grateful for that's for sure. A friendly staff who deal with challenges as best they can.
I would wonder about two things though and one being a fax was sent from my doctors office to hospital blood testing station where they have two faxes neither of which received the document that was shown sent from my doc's office. #2 The #@$%^#&%# triage system could use a little work when I see my wife in the kinda pain you take morphine for and she's not admitted before 2 young whiners with stomach aches were ushered through.

Up 17 Down 5

jc on Nov 18, 2019 at 8:26 pm

32,500 emergency visits in a city population of what - less than that? What demographic group is responsible for that? Maybe a solution needs to found there. And there were 396 births. How many abortions were there? They're surgical procedures too, aren't they? As a citizen and tax payer I demand to know. Otherwise, I think the health care system in the Yukon is great and 2nd to none in Canada. I spent time in the hospital, and was treated like a prince. And Yes, I even enjoyed the food. And I donate to the Yukon Hospital Foundation, as I think we all should.

Up 29 Down 5

My Opinion on Nov 18, 2019 at 3:50 pm

What in heavens name is the Hospital in Watson Lake doing running a Meals on Wheels? How much did that Commercial Chiller cost?
Why is that First Nation not looking after their own? They are a Nation, are they not? Look after your own Citizens with the money you already receive from the Federal Government for this purpose.

Up 13 Down 8

Sandra Henderson on Nov 18, 2019 at 2:12 pm

The health services provided to all Yukoners by WGH is excellent. We are so fortunate to have access to the care provided. There aren’t many places that match WGH’s facility and services.

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