Whitehorse Daily Star

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Health and Social Services Minister Pauline Frost

Find a Family Doctor online program launched

The Yukon government has launched Find a Family Doctor.

By Whitehorse Star on November 14, 2019

The Yukon government has launched Find a Family Doctor.

The online program matches Yukoners with physicians who are registered in the program and are accepting new patients.

Whitehorse and surrounding area residents are a click away from being matched with a doctor, the government said Wednesday.

The online registration makes it easy for eligible individuals to find a family doctor for them and their family.

“We have been working hard to find the best system to match Yukoners in need of a doctor with available physicians,” said Health and Social Services Minister Pauline Frost.

“The Find a Family Doctor program will enable us to match individuals with physicians and inform us on the current demand for family doctors.

“This new service will complement our ongoing recruitment and retention efforts to better serve Yukoners.”

The wait time to be matched will depend on how many doctors have signed up and how many people are looking for a match.

The Yukon Medical Association (YMA) is involved with the venture.

“The YMA is excited to partner with the Yukon government on the Find a Family Doctor Program,” said Dr. Katharine Smart, the YMA’s president.

“Family doctors are the cornerstone of delivering quality primary care in the territory and access to care is a priority issue for the YMA.

“We are activity working to improve access to physicians, and this program is a critical part of that endeavour.”

To be eligible for the program, Yukoners need to have a valid Yukon Health Insurance Plan card, not have a family doctor and live in Whitehorse or the surrounding areas.

Comments (7)

Up 0 Down 0

Khairul Alam on Jun 8, 2021 at 11:24 am

I think we should have an option to switch the doctors. Because every doctor is not helpful for every patients. Depends on situations and severity of illness. Like chronic disease, with different symptoms and conditions. Farther more, I don’t think that every doctors knows everything. Patients should have access to get second opinion. Yukon healthcare system should have more medicine specialist in different areas. So that patients can stay safe from getting wrong treatments. Some day the new doctors will have opportunities to increase their knowledge and experience by sharing their thoughts and ideas with the medical specialists on a day to day basis.

Up 0 Down 0

Mary Georgina Mac Kay on Jan 21, 2021 at 5:02 pm

I need a family doctor as I go to see a doctor at Riverdale Medical Clinic. I see Dr Farhat to get my medications. She is not my Family doctor.

Up 23 Down 3

A few facts missing on Nov 15, 2019 at 11:24 am

1) Doctors don't do anything out of the kindness of their hearts. How much extra are they getting paid to take patients off of the list?
2) What is the expected wait time once your name is on the list? There should be an estimation.
3) What happened to the registry that was in place when the Liberals got in? Why was it scrapped?

Up 17 Down 3

YukonMax on Nov 15, 2019 at 8:42 am

"Whitehorse and surrounding area residents" "the best system to match Yukoners "
How can these two sentences address the need of the communities? I hate when they paint the brush over the entire territory for issues addressed in the Whitehorse area. Just say it, plain and simple....For Whitehorse resident only.

Up 12 Down 1

Simon on Nov 15, 2019 at 7:56 am

Juniper, no but a lot of people have mobile phones and this online service seems to work fine on those. Presumably the government also has an in-person version, so they should mention that at the start.

Up 11 Down 12

Bud McGee on Nov 14, 2019 at 11:37 pm

The Interior Health Authority in BC has been doing this for years. This is another idea stolen from BC that the Yukon Government is claiming as its own. Lol

Up 35 Down 10

Juniper Jackson on Nov 14, 2019 at 3:05 pm

I hope this works. So many people at Emerge with kids that have a cold, a sore throat. If it cuts down the traffic at the hospital, it's a good thing. It won't stop the drunks of course, or the addicts.. but they are not the only unnecessary traffic running into ER.

The only thing I don't like.. people are stuck with whoever they get...there are some real turkey's here...and then..there are the young ones..who mean well, but have no real life experience.. (A doctor's treatment of a pregnant woman is so different before she has a baby and after she has a baby.. once she knows what it's like, she stops offering mind control for pain.) .

How do you get away from the Dr. you are stuck with, and find one that you trust and like?
As for being online..a lot of people still don't have computers. Especially our new comers. But, the Library has computers for public use. Is there a government office that people can go to?

Sally set the bar pretty high for my expectation of how a 'family doctor' delivers service. I was not lucky 2 times.. but now, my doctor certainly stands up to that bar, and I am grateful every day that I was accepted into her practice. Thank you so much Adrienne.

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