Whitehorse Daily Star

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Photo by Vince Fedoroff

BECOMING MORE EFFICIENT – Barbara Walker, the city's human resources manager, and Stan Westby, who began his job as the new city manager last week, discuss the proposed internal reorganization plan during Tuesday afternoon's news conference.

City manager onside with reorganization plan

A new structure at the city would see an extra two top-level directors added to the staff list and 14 positions changed in some way over the next three years.

By Stephanie Waddell on August 22, 2012

A new structure at the city would see an extra two top-level directors added to the staff list and 14 positions changed in some way over the next three years.

Human resources manager Barbara Walker unveiled the results of the $80,000 organizational review at a news briefing held Tuesday afternoon.

"With 22-per-cent population growth in the last 10 years, the city is struggling to maintain services at their current levels,” Stan Westby, the new city manager, told reporters.

"This review has several recommendations that will help ensure the city is organized in a way that enables it to continue to provide services in the way our citizens have come to expect and appreciate.”

While the review was approved and happened before Westby started his job with the city last week, he said he fully supports the changes recommended.

"We're struggling to meet service demands,” he said, noting Whitehorse is one of the fastest-growing cities in the country.

The proposed changes will help the city meet the challenges that have come with a rising population.

Under the current structure, most city staff fall under departments (each which have a manager) which then fall under either the director of administrative services (currently Rob Fendrick) or the director of operations (currently Brian Crist).

Reporting to Fendrick are the managers of financial services, information systems, bylaw, maintenance and safety services, council services, tourism and economic development and the assistant city clerk.

Reporting to Crist are the managers of engineering and environmental services, the fire department, parks and recreation, transit, planning and development services, public works and sustainability projects.

The managers of human resources and public relations are the exception to that rule, reporting to the city manager.

The new structure would see the manager of human resources continue to fall under the city manager with the manager of public relations role turning into the manager of strategic communication and customer service.

There would be four directors instead of two.

Under the director of development services would be managers of customer service, planning, building inspections, engineering and capital projects, and environmental sustainability.

The director of infrastructure and operations would head up management in operations, water and waste services, and the fire chief.

Under the director of corporate services would be the managers of financial services, legislative and administrative services, and information and business systems.

Finally, the director of community and recreation services would oversee the managers of recreation and facility services, transit and bylaw as well as the supervisors of outreach and events as well as parks and trails.

If council votes to adopt the plan, Walker said, it would take three years to make the changes.

Expected to cost $550,000, the cash would likely come out of the city's operating budgets.

An implementation team will begin meeting soon to look at exactly how the changes would be rolled out.

There would be no job losses, Walker assured council.

Westby told council members last night they would continue to be involved in the implementation of the plan, with meetings set to happen between council and the implementation team at least once a week.

Council members all praised the report done by Imaginate Inc. of Ontario.

As Coun. Dave Stockdale noted, the timing for the reorganization is crucial in dealing with the city's growth.

Coun. Kirk Cameron was absent from Tuesday evening's meeting.

Comments (3)

Up 0 Down 0

fred norris on Aug 25, 2012 at 4:08 am

Struggling to meet service demands, you say? Then provide more services! More snow removal operations in winter, and more road repair in summer. Extra bureaucracy and a high speed zipline does not move a lot of snow or remove any potholes.

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Really? on Aug 23, 2012 at 6:24 am

Soooo why did the CGC drop its rates for those that go on automatic withdrawal for fees by 15% if the City is struggling to meet demands? I am sure this represents alot of revenue given away!!!

I am sure the CGC is no where close to paying for itself and continues to be one of the biggest draws of taxpayer money!!

ooooh i see....drop rates there and increase taxes and fees everywhere else. Makes perfect sense.

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flyingfur on Aug 22, 2012 at 8:43 am

So with 22% growth that should mean a 22% increase in tax revenue which will help you reorganize and provide these services without raising our taxes. I guess the other thing is, Mayor and Council could also start being responsible with tax dollars and stop spending our money like a drunk sailor on leave.

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