Whitehorse Daily Star

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MAJOR TRANSFER ANNOUNCED – Health and Social Services Minister Pauline Frost and Maj. Al Hoeft, the area commander with the Salvation Army, brief the media on the future of the Army’s Centre of Hope on Thursday afternoon.

Centre of Hope headed to YG hands next year

The just over year-old Salvation Army Centre of Hope is expected to be owned and operated by the Yukon government less than two months from now, officials announced Thursday afternoon – but some details remain.

By Palak Mangat on December 21, 2018

The just over year-old Salvation Army Centre of Hope is expected to be owned and operated by the Yukon government less than two months from now, officials announced Thursday afternoon – but some details remain.

Come Jan. 31 of 2019, YG will assume ownership of the site, with its Department of Health and Social Services (HSS) taking on responsibility for its oversight and service delivery of programs.

The downtown Whitehorse centre opened in October 2017. The project saw YG kick in $13.4 million and the Salvation Army cover $1.1 million.

HSS Minister Pauline Frost emphasized Thursday that it was a collaborative decision – not a takeover of sorts.

“I want to make that clear: this is not the Government of Yukon swooping in; this is a partnership we’ve had really great discussions on.”

That partnership saw YG provide $1.2 million per year to the Salvation Army for the site’s operation and maintenance.

Because dialogue is still ongoing about the transition phase (which as of today will last about six weeks), it remains unclear whether there will be any job losses.

“We want to ensure we provide the necessary supports and transition to the staff that is there right now,” Frost said.

“I wouldn’t say that at the immediate we are going to see a bunch of job losses,” she added when pressed: “We’re going to see a transition evolve.”

Accompanied by Maj. Al Hoeft, the area commander with the Salvation Army, the minister continued that both parties have agreed the centre was not meeting the expectations and needs as they evolved.

“The needs of Yukon’s vulnerable citizens are complex,” she said.

“The challenges faced in addressing these complex needs are often rooted in historical culturally created trauma.”

Those complex needs may be “more than what the Salvation Army staff are situated by,” Frost said.

The programs and services that were needed couldn’t be delivered “under the current program structure,” she added.

Hoeft suggested those priorities may have changed over the group’s four-decade-long service in Whitehorse.

“One of the things we’ve traditionally been challenged with is how do we provide services in an ever-changing shelter environment in Canada?” he said.

One of those includes a managed alcohol program, which may conflict with the army’s policy of abstinence.

“That’s one example of a program that’s not going to fit the Salvation Army context as we move forward,” Hoeft said.

It’s something the Yukon NDP agreed has not been working the best.

“The challenge is there’s a fair number of our population that is not sober,” MLA Kate White said Thursday afternoon, lauding the move as a “fantastic” one.

Until more details become known, she said, she can only be hopeful – but thanked the Sally Ann for being “very honest” in the fact it hasn’t been able to meet the needs.

White hopes there would be more efforts of “frontline workers meeting people where they are and helping there” as it now comes under the YG banner and services are redesigned through HSS.

“My hope is that future of that building is one that does become a beacon of hope.”

Speaking shortly after the announcement, Hoeft added that “certainly when you’re the government, you have a few more resources at your disposal to provide opportunities and resources.”

Meanwhile, Frost also hinted at the implications from opioid use that may have impacted the shelter (there have been 18 opioid-related deaths so far in the territory since 2016).

Meeting the needs of all clients in the city can “mean not being prescriptive, being more open,” she added.

The faith-based Salvation Army is rooted in Christian values – but Frost said the transition to a more secular government is not necessarily a rejection of those values.

“I wouldn’t say it’s a rejection of anything, I see it as an evolution – evolution of a relationship,” she said, adding the territory has historically seen systemic problems with Indigenous populations.

“These partners have expressed concerns to us and we hope we will now work collaboratively with all of our partners in the community to redesign the shelter services,” Frost added.

The details on that redesign that will see the site come under the YG banner also remain scarce at this point, Frost acknowledged.

The government does hope to make it into a “centre where individuals can come and feel welcome and deliver programs and services that all of our community can participate in.

“And not just be a centre for the vulnerable,” she said, adding that vision could evolve with partners but that is what the next six weeks or so is for.

Ideally, the minister explained, it would be not just a community shelter but a community centre – but she remained grateful to the Salvation Army for its 40 some years spent in the territory.

Hoeft nodded, adding insight into the question about its faith-based work.

“I don’t know that there’s a lot of over displays of religiosity in the current (site),” he said.

“We realize as a Christian organization, we bring our faith basis to the work that we do, but our staff do not have to prescribe to our values to be staff at our facility.”

Asked directly if those like executive director Ian McKenzie will stay on after the transition, he said details like that are still being worked out with YG.

“Every staff position right across the board is really in conversation at this point – so today we really can’t answer that question,” Hoeft said.

For its part, the Yukon Party said it hopes the transition is as smooth as possible for all involved.

“Obviously, there’s people involved here,” said Yukon Party MLA Patti McLeod on Thursday afternoon.

“I hope it means that the people employed there will continue to be employed there if that’s what they want.”

While McLoud, who serves as the party’s HSS critic, is grateful to see that the lack of services is being acknowledged, she said the dearth of details may leave some in “limbo.

“It’s a bit of a surprise; the minister seems so rushed out the door with an announcement.”

Part of those details include the overall direction and staffing model that HSS will use, as it leaves questions about whether it will be YG workers operating the site, McLoud added – along with the costs linked to the operation that YG will now cover.

Asked about that, Frost said the $1.2 million “will remain there so the program funding is in tact. We will continue to utilize the resources we have.”

McLoud added that she is “happy there is some thought being given to maintaining services to people; that’s a good thing.

“But a whole lot more information should have come out with this announcement.”

Meanwhile, speaking shortly after the announcement, Hoeft acknowledged shelters can see their fair share of challenges – but they are not unique to Whitehorse.

“One is when you offer programming (to those) who are not prescribed to attend, quite often they don’t want to attend.

“They find other things to do, that’s kind of where things are.”

The option to participate is left up to them, he said, but assured that it “has not been a requirement of being able to reside in the facility.”

Drawing on his about two decades of experience in running shelters and other work in areas like Winnipeg and Yellowknife, Hoeft explained restricting access is often the result of the individual’s behavior that may pose a threat to the safety of other residents.

He also assured that there would not be any blackout of services as the site now undergoes transition. Its hope, he said, is that at “no time will any Yukoner have to be out on the street because the doors are locked.”

As for the $1.2 million per year that YG provides to the group for the site’s operation and maintenance, it remains unclear how and if that may change.

“I would say at this time, we have an agreement in principle and we’re working out the final details of what that transition will look like,” Frost said when asked about how that may shift moving forward.

Asked if the details of that included money, the minister said, “That would be a consideration, yes.”

The agreement is subject to approval from the management board, a release notes.

The centre is currently home to 25 shelter beds, 20 transitional living suites (10 for women and 10 for men) and a soup kitchen, along with a drop-in space and multi-purpose areas.

With YG to assume ownership by Jan. 31, 2019, the site will be known as Support Services until a new name is chosen.

The release added the Army is expected to keep its offices and church on Black Street and will continue providing services to the Adult Resource Centre in Hillcrest.

Thursday’s announcement came against the backdrop of concerns raised most recently in the legislature during the fall sitting.

Frost confirmed that she had heard things similar to Yukon NDP Leader Liz Hanson’s claims that there appeared to be no day programming at the site.

That was one of the contractual obligations laid out in the agreement between HSS and the centre – which, as the Star previously reported, is a 31-month one that saw the Army receive $100,000 a month in funding (in line with that $1.2-million annual figure provided by YG yesterday).

Both McKenzie and HSS had added in October that there was a one-year review of operations to assess the centre and its progress.

Thursday’s announcement came just over two months after that statement.

Comments (30)

Up 1 Down 0

Resident de Suburbia on Dec 28, 2018 at 9:46 pm

@ Rural Resident - Openly drinking in front of the facility - (LOL). They arrive in droves at the courthouse and attend their hearings while under the influence of alcohol while mocking justice for their abstain conditions.

A friend of mine who worked in courts told that she has watched Community Wellness Court participants getting congratulated for their sobriety in open court and then get into their vehicle and take a pull on a liquor bottle. If they do well in the process they get discounted sentences or maybe even a discharge.

It’s a hoot out there. Speaking of hoots, that happens too. Get blazed to cope with your alcohol problem and do some programming at the new YG building! Sounds like a cool day... Gotta love this laissez faire approach to government... Sandy - stop boggarting man - Shut-up Dave this thing is wrapped tighter than a Conservative policy dude - Sandy, that line is getting old, puff, puff, pass man, come on...

Up 1 Down 0

Wake Up Yukon on Dec 28, 2018 at 9:21 pm

@ MO - The FN governments have demonstrated no financial accountability and are not required to do so.

Government should be providing programming working from a model of accountability and the operation of the civil service should be independent from the politics of the day. Managers and directors should not be given license to run things as “they” see fit. This is a huge problem in the Yukon. Uneducated, and under-qualified people lacking any ethics or any translatable real-world experience are making decisions to do things that put their “brand” on something that cannot work in reality let alone in a thoughtful theory.

All the while these uneducated and under-qualified men and women of political privilege control and produce their own stats to demonstrate the effectiveness of their great and glorious initiatives. There is no independent, critical challenge of the proffered, glowing results. In fact, the only challenge to the results of a Yukon initiative is reporting them with a straight face!

The Yukon is cutting edge all right - Stupidity a virtue and intelligence relegated to the status of a disability - But hey, that’s what you want right? Stupid people jeopardizing your safety, quality of life while costing you money, time and resources.

Government and particularly the justice system with emphasis on the so-called independent judiciary need to depoliticize the system - It is sickening and it stinks! Check your shoes though - It could just be Schmidt!

Up 2 Down 1

My Opinion on Dec 27, 2018 at 8:27 pm

The Government, Churches and Charities should not be administering programs to these First Nations Peoples. They should be doing it themselves. That is where we have got in trouble in the past and will again in the Future.

They now call themselves Nations with a right of self determination the right of Taxation and budgets in the Millions of dollars and should be looking after their own.

You are in or you are out.

Up 0 Down 1

My Opinion on Dec 27, 2018 at 8:20 pm

I can bet you right now that YTG will not be able to run that place and provide programs for even triple the price they were giving the Sally Ann.

Up 0 Down 1

My Opinion on Dec 27, 2018 at 8:09 pm

“more than what the Salvation Army staff are situated by,” What in H.E. double hockey sticks does that mean?

Up 4 Down 0

Rape and Murder on Dec 27, 2018 at 7:43 pm

@ Lost In The Yukon - The 80,000,000 was never intended to fix the problem it was intended to manage it much like a renewable resource. All those jobs, all those pay checks, and all those photo ops. The current management for Addictions Services is questionable at best. Picked more for his social influence than for any real world skill.

Likely more dangerous now than it ever was. No accountability. No challenge. Just a place to stay between relapses [lol].

Q. How many times you been to treatment now?
A. 5 times
Q. Why do you keep coming back?
A. Because my Legal Aid lawyer told me that he uses the words Gladue and treatment in the same sentencing hearing I will not do jail time.
Q. Didn’t the Court clue in after the 2nd time?
A. No. It can’t. In the Yukon each sentencing is a new sentencing so the 4 previous assault convictions do not count. It’s really unfair of you to mention it, really. It traumatizes me to hear you say that. Don’t say that. It’s in the past and I just want to be a better person.
Q. Say what?
A. Yah man. It’s a great gig. The lawyers have convinced the judges that the past is the past. It’s unfair to keep dragging it forward and punish me again for crimes that I have already been sentenced for.
Q. That does not make sense. You keep committing crimes and the court keeps sentencing like its Groundhogs day?
A. Yes. We have it good here. Just 3 or 4 years for murder, no accountability at all. In fact even the Judges here openly express doubt about their own decisions and encourage us to appeal. What would I be accountable to? Effing victims - who do they think they are?

Up 18 Down 2

Lost In the Yukon on Dec 27, 2018 at 4:10 pm

Over the past 20 years over $80,000,000 has been spent on Alcohol and Drug Services. Has alcoholism and substance abuse been eliminated? Are we still dealing with the same issues now as 20 years ago? What is the definition of insanity. It's time to figure out a better way rather than just continue pouring tax payer dollars down the toilet funding a program (ADS) that is ineffective at best and dangerous at worst.

Up 19 Down 4

Earl Paul on Dec 27, 2018 at 8:17 am

Good news is that we can reflect on the quality of service provided by managers over at HSS with the whistleblowers, abuse of kids and poor group home management as the blueprint of what we will see here done with our tax dollars. It will be a sh*t show of coverups and self congratulations.

Up 17 Down 5

Cam on Dec 27, 2018 at 8:14 am

Will they just shuffle over that outstanding Director from Family Services who has been accused of all that bat crazy poor management and STILL has a job? Excellent work folks! Money and jobs for badly behaved managers but the real social justice work will not be provided.

Up 13 Down 6

Buzz Killar on Dec 26, 2018 at 5:50 pm

@ Shocked - I am shocked that you are shocked by this shocking revelation.
How else do governments pay for the social programs necessitated by the government’s mismanagement of the socio-economic system.

You cannot maintain the Mediocre Wellness Services for the Users of Society (MWSUS) unless you sell them revenue rich substances such as alcohol and marijuana in the first place.
We should count ourselves lucky the Supreme Court of Canada has not declared that charging alcoholics money for a substance they are addicted to is unconstitutional.

Absolutely - The liquor store is an essential service - It keeps the RCMP, the Hospital, Health and Social, Justice and the Courts going. In turn these people buy groceries, consume services, buy cars and houses etc.

Alcohol is a key component in bad decision-making - It is the key to government functionalism. Drink up - Do your part!

Absolutely an essential service!

Up 20 Down 1

Rural Resident on Dec 26, 2018 at 1:43 pm

We need more solutions to the drinking problems here in Whitehorse.
People are openly drinking within sight of this facility. Seems like it was a poor location choice.

This situation makes Whitehorse look a little hopeless..

Up 17 Down 9

Shocked on Dec 25, 2018 at 1:32 pm

I was shocked to learn the Liquor Store is considered an "essential service" and that the staff there had to work later than most gov workers on Xmas Eve. It is this kind of thinking, imo, that goes to the heart of some of the substance abuse issues here in the Yukon. "Let's not just condone drinking, let's encourage it by making sure it's accessible, by labeling it an essential service so we can stay open later and so the staff are required to work longer hours!"

I find it very disturbing to think that our government considers providing alcohol to the masses an "essential service" akin to ambulances, paramedics, firefighters, etc.

Up 5 Down 25

Culture Warrior on Dec 24, 2018 at 2:28 pm

Yo Joe! We would like to take care of ourselves. Once we get a tax base and our land back we will be able to look after our own. Once our people are freed from your jails and your criminal, criminal-justice system we will overcome! We shall rise again...

Up 22 Down 0

Groucho d'North on Dec 24, 2018 at 12:53 pm

I suspect some of the Salvation Army's policies for staying at their shelter do not get support from some of their guests or their governments. So the simple way to address this is to buy it and run it like another of the many dry-out retreats that have failed miserably over the past 20 years.

Up 16 Down 5

Eve N Playanfield on Dec 23, 2018 at 5:22 pm

@ JJ - Perhaps I misunderstood your post. I agree that there is too much emphasis on making people feel better about themselves rather than being encouraged to be responsible for themselves. Accountability is discouraged. We live in era where everyone is supposed to have equality of outcome regardless of contribution.

Why would people make an effort if everyone’s a winner regardless?

Up 10 Down 1

Rural Resident on Dec 23, 2018 at 1:51 pm

How can we make this drinking and drug sickness go away?
That is the question.

Up 19 Down 4

Joe on Dec 23, 2018 at 1:38 pm

@ phony cultural warrior - Unfortunately it's easy to see that you make up traditional values as you go along. Whatever fits, whatever makes money. Take responsibility for yourself, stop blaming others. "Warrior" lol that's a joke.

Up 25 Down 2

Juniper Jackson on Dec 23, 2018 at 12:45 pm

Eve N Playanfield: Well written, and I agree with you. People SHOULD have to take responsibility for their poor decisions.. but these days they don't have to because a government person will come hold their hand...Welfare? You are no longer required to job search. The focus is on their happiness. Anyway..i totally agree with you..

Up 5 Down 36

Culture Warrior on Dec 23, 2018 at 11:14 am

@ Joe - Because our traditional values are dependent on the practice of non-interference. Go away!
Oh, wait a minute, that is one thing we got from the caucasians - The desire to dominate others. We will overcome!

Up 20 Down 2

Eve N Playanfield on Dec 23, 2018 at 10:19 am

@ JJ - “It is to be hoped that people will get the help they want.. not what someone else is going to force on them.” Seriously?
It is hoped that people will get the programming they need. Not the programming they want. Society should not be required to pay for the bad choices of others.
Substances are not the problem. They are a symptom of the problem. Allowing people to blame their problems on alcohol is stupid, misleading and enabling.

Counseling and human service work more generally is about accountability. It is not simply talking about how things could be better it is about the person actually doing the work and learning the skills they need to make better choices.

The Liberal ideology of equality of outcome that is currently driving the ignorance of the courts and the government is dangerous. It is divisive and encourages populist uprisings.
Society is not a race to the bottom. You do not lift people up by taking them down.

People should be required to attend mandatory assessment and programming whenever their behaviours infringe upon the rights of others. Without the the necessary skills and abilities they are not able to self-determine.

Up 24 Down 0

ProScience Greenie on Dec 23, 2018 at 6:30 am

Thomas Brewer, you hit the nail on the head - idiots everywhere - so true and that includes the current Libs, the YP that got this over-the-top project going and the feckless NDP that never ever care about taxpayer's money going down the drain. And the endless NGOs involved directly or indirectly aren't much better with their top heavy bloat and addiction to the endless gravy train of money from Ottawa.

Up 23 Down 1

Yukonblonde on Dec 22, 2018 at 3:15 pm

And so 12 months later we go through the same thing with the Challenge building ?

Up 31 Down 1

Rural Resident on Dec 22, 2018 at 1:53 pm

This facility will be challenging to operate.
My impression is that the social problems in Whitehorse have gotten worse over the years.

Up 41 Down 3

It’s getting crazy out there on Dec 21, 2018 at 10:55 pm

So we spend about 20 million, build a giant monstrosity, give it to SA. Now are we buying it back or is it repossessed? And part of the reason is the SA doesn’t want to run programs for alcohol management. Or supply transition housing for individuals who don’t want to become sober. And YTG will and also expect other groups to share and make it a community centre. Heck, maybe they can have one section for a daycare. I realize we are already building an apartment building for people who wish not to refrain from booze or drugs. I wonder if they will have a watchman to go around and check on the stoves left on while the tenant is passed out. YTG seems not to realize the liability that comes with this.

Up 30 Down 2

Joe on Dec 21, 2018 at 7:04 pm

I mean like instead of building a 4 star hotel on the waterfront, maybe a bit of " foundation work" first ?

Up 30 Down 10

Frosty Please on Dec 21, 2018 at 6:06 pm

No day programming. LOL! Many of the people that utilise these facilities are too intoxicated to benefit from programming let alone fill a seat in the first place. Nobody will be able to concentrate on learning as a result of all the program participants hitting floor, falling out of their seats... Thud, thump...
Job cuts? With a government take over of a project like this you have just fixed the Yukonomy. Unionized - workers galore and the building will be perpetually understaffed! OT for everybody!

As it is a Liberal initiative they should have ambulance crews on standby to deal with the aftermath of violence, drug and alcohol use.
Intergenerational trauma or Intergenerational excuse?

As the Liberal ship sails on... Blissfully unaware... Staying the course of enlightenment... Steering towards the light... Uncomprehendingly... Sinking itself on the very rocks it placed before it!

Up 24 Down 5

Juniper Jackson on Dec 21, 2018 at 5:08 pm

Hmmm.. of course it's a take over by YTG. Even with the influx of funds from YTG, it was a given that the Salvation Army would not be able to maintain that monstrosity of a building, with visions of addiction grandeur..apartments for all as it were... It is to be hoped that people will get the help they want.. not what someone else is going to force on them.. I am not ok with being drunk or homeless, but, that's just me..many people are happy with their circumstance..whatever that might be.. it was commented on that donations were down 20K... just sayin'.. $200,000 in the first week for pot.

Up 18 Down 2

drum on Dec 21, 2018 at 4:38 pm

WOW - there is a big surprise. Will YG be needing more taxpayers money to now completely run the facility? We, the taxpayers built it, (the Salvation Army did pitch in some) supplied the money monthly to run it and after the yearly review we discover that the Salvation Army did not complete their obligations agreed to in the YG/Salvation Agreement.
The Salvation Army have done a wonderful job for the vulnerable people in Whitehorse for 40 years but times do change and we have to change with them. That is a huge building that will probably become government offices apart from the living spaces and soup kitchen. I pass everyday around noon and see many, many people waiting to go in for lunch - I hope there is no disruption of the meal services.

Up 45 Down 1

Joe on Dec 21, 2018 at 4:35 pm

Hoeft added that “certainly when you’re the government, you have a few more resources at your disposal to provide opportunities and resources.”Ya no kidding, taxpayers dollars !! Why doesn't KDFN buy this and run it under their government banner?

Up 39 Down 0

Thomas Brewer on Dec 21, 2018 at 4:09 pm

"We had expectations around service and delivery that [were] outside their scope of care,"
Then why the f**k would you sign something expecting they would??

Idiots everywhere.

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