Whitehorse Daily Star

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Photo by Vince Fedoroff

DECK COMPLICATIONS – Lori Lemieux is seen late last week with her deck in the Takhini mobile home park.

Home owner takes issue with city inspection

A local home owner is taking issue with the city’s building inspection process

By Stephanie Waddell on September 18, 2017

A local home owner is taking issue with the city’s building inspection process and vowing she will get an engineer’s report to keep intact the small deck she had built next to her mud-room.

In an interview last Thursday, Lori Lemieux explained that she had the mud-room and deck built over the past couple of building seasons. She has been through a couple of contractors in the process.

While the inspection on the mud-room was approved, a city building inspector would not approve the paperwork on the small deck, which is about three feet wide by seven feet long and approximately two feet off the ground.

Lemieux said there were issues that came up early last week when she requested that the city contact her and let her know when the inspection was being done so she could be there.

The inspector was there last Tuesday, but left no paperwork showing the inspection had been done. It was only when she called the city last Thursday that she learned he had been there – and the inspection hadn’t been approved.

That happened after Lemieux asked to be told when the inspector would be there so she could be there as well. She noted she had told the city they could call her at work just before they went to do the inspection and she would get there quickly.

“We could have discussed it,” Lemieux said of any issues with the deck.

The issue she’s been informed about is with the size and location of a cement block beneath the deck.

Because the deck also has a pillar for the mud-room on top, the inspector has told her it will not meet the required standards and needs a larger cement pad in a different area of the deck.

She said that would require significant work in ripping apart a portion of the deck and, it wouldn’t make a difference in the deck’s stability.

Lemieux said she now plans to get an engineer’s report stating that the cement block is sufficient and meets requirements.

In an interview Friday afternoon, city planning manager Pat Ross said he was still waiting to speak with Lemieux about the issue.

He did note, though, that the city cannot approve projects that don’t meet the required building code stipulations.

An engineer’s assessment would be an option if Lemieux wanted to take issue with the city’s report, he said, noting third party engineer reports are commonly accepted by the city.

Ross also noted that based on the information he has about the matter, work to fix it would be fairly minor.

As well, he said, the city doesn’t typically commit to telling residents when it will be conducting an inspection unless entry into the building is required.

“We don’t have the ability to control the schedule,” he said.

He pointed out that inspection times can vary, depending on each project and the issues that may come up. And that, in turn, impacts what time or day an inspector might get to a site.

While an inspector may place a copy of a report in a mailbox or mail-slot on a door, Ross explained that in cases where one can’t be easily found on the house, the city will use other options.

The city is also moving to an electronic system, emailing the reports to the property owners, contractors and others who may be involved with the work, where that is an option, he said.

Ross emphasized he is still looking at the matter.

Comments (11)

Up 5 Down 3

Woodcutter on Sep 22, 2017 at 10:14 pm

They are building inspectors not customer service agents, if your looking for a smile and a happy ending, that's the builders task.

Up 3 Down 2

builder on Sep 21, 2017 at 7:06 pm

Wundering, what bureaucratic and costly roadblocks are you referring to?
You acknowledged the inspectors job is to ensure code compliance, and that's what they did. The inspector is not there to design and build the damned thing. Maybe the inspector should have given the homeowner a hug? Go to Vancouver. Request a building inspection. You are told that the inspection will be on X date. No time. If you are lucky, they will let you know morning or afternoon. If you are not there, no inspection, and you are charged a re-inspection fee, and permit fees are astronomical. Here, ridiculously low permit fees and zero cost recovery for the City.
Maybe the city and YTG should farm out all permit and inspection service to private industry. Then we'd really hear some whining and complaining.

Up 1 Down 1

PB on Sep 21, 2017 at 4:59 pm

I just had a MASSIVE deck built and the directions on the website clearly show that concrete blocks are not to be used. If she (or the contractor) had looked at the website they wouldn't have made that mistake and tried to get the easy way out hoping the inspector would approve it.

Up 19 Down 7

Wundering on Sep 21, 2017 at 8:04 am

Always thought building inspectors were there to ensure code compliance, but also to assist home owners, not continually throw bureacratic, costly road blocks in the way, and walk away.
Maybe some courses in customer relations???

Up 11 Down 7

June Jackson on Sep 19, 2017 at 6:32 pm

Miles: OMG you have the power to give me one week of life???? AND an expert on brain and autoimmune systems!!!! The world is truly blessed to have you occupying a place in it.. and to think.. you chose Whitehorse!!!!

BS aside.. Isn't 'i liked her porch' pretty positive? what about that I didn't have a problem with the City? How come you didn't get after Crinka and builders? They are just as positive as I am.. uh oh.. oh no.. good grief.. are you? Could you? Possibly be playing favorites? *sad face*

Up 7 Down 8

Miles Ocean on Sep 19, 2017 at 2:06 pm

It's a little unusual but fine the way it is.
Once had carpenters put in a dormer and inspector said they did such a good job there was no need to pull a permit if they built another.

The roof and porch will be there forever unless there is an earthquake around 9.3 in strength. Or if climate change gets to the point we have tornados and hurricanes here.

June you may get 1 week of life for every time you say something positive rather than negative. Funny how the brain and autoimmune system works.

Up 14 Down 7

June Jackson on Sep 19, 2017 at 12:11 pm

When I had my oil tank pulled out.. had to pull a permit.. I didn't know that, someone saw the tank being pulled out and called the City and reported me.. an inspector came, the tank was already out and gone, told me I had to have a permit.. I got one after the fact.. no problem and the inspector signed off on it.

Apparently you have to have a permit for any and everything you do.. doesn't even have to be before you start doing it.. A lot of contractors here are "I like building things I'll be a contractor" and really don't know anything about the city regs, or anything else.

As for this column.. I really like her porch!

Up 12 Down 5

Inspector Jeff on Sep 19, 2017 at 9:24 am

I'm more concerned about the roof framing. Don't see a beam at the end of the roof where the post should be, but a bizarre cantilevered system, which comes off the smaller beam of mudroom. No proper uplift connections for wind.
Bizarre construction which I would fail and cite the contractor to the board.

Up 69 Down 21

builder on Sep 18, 2017 at 4:15 pm

So, homeowner hires "carpenters" who can't build to part 9 of the national building code, the City inspector catches this, and yet this is somehow the City's fault? Go after the builders.
You want service? How about the inspector shows up to meet you at 10AM, homeowner runs a bit late, gets there 5 minutes late, has endless questions, inspection runs late, then you are 45 minutes late for your next inspection and that homeowner is now mad. The system works just fine. Compare what building permits cost here vs other outside jurisdictions, we get off cheap.

Up 47 Down 10

Crinka on Sep 18, 2017 at 4:02 pm

Not sure how many inspectors there are but my experience is that if there are eight of them then there will be eight different subjective reports. I have never seen anything like it. The part I like is when you ask an inspector about a problem they say: "well I would like to see this/that" That's not the way it should work, it's not what you LIKE, it's if the freaking deck meets code or not PERIOD!

Up 57 Down 22

Groucho d'North on Sep 18, 2017 at 3:04 pm

Customer Service? Whazzat? All levels of government could use a dose of improved attention to serving the people who pay their way.

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