Whitehorse Daily Star

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Photo by Vince Fedoroff

THE BIG MOMENT – Ta’an Kwäch’än Council elder Betsy Jackson (far right) cuts the ribbon at the new Whitehorse Walk-in Clinic this morning as Health Minister Tracy-Anne McPhee (second from right) holds the ribbon. Seema So- hail (far left), the clinic’s manager, and Jamie Trainor (beside Sohail), a licenced practical nurse who works at the clinic, hold the other end of the ribbon.

Clinic opens at its permanent location

The Whitehorse Walk-in Clinic began welcoming patients to its new, permanent home at Mah’s Point on Monday.

By Whitehorse Star on May 1, 2024

The Whitehorse Walk-in Clinic began welcoming patients to its new, permanent home at Mah’s Point on Monday.

The ground-floor clinic is now at 2145 Second Ave., at the corner of Jarvis Street. It had previously been on Quartz Road.

Its team of physicians, nurse practitioners, licensed practical nurses, medical office assistants and social workers “will continue to provide high-quality care in the new facility,” the Yukon government said in a statement.

Hours have expanded to Monday through Friday, from 9 a.m. to noon and from 1 p.m. to 4 p.m., “allowing for greater accessibility and convenience for Yukoners seeking care,” the government said.

The telephone line is open from 8:45 a.m. to 4:30 p.m.

The clinic does not provide emergency services, long-term care, on-site specialist consultations, major surgical procedures, advanced diagnostics nor maternity and childbirth services.

It will continue to provide non-urgent health care services for Yukoners lacking a family doctor, including same-day treatment for minor illnesses and injuries, certain necessary medical procedures, as well as referrals and prescriptions for non-narcotic medications.

“This will contribute to improvements in Yukoners’ health overall and reduce the pressure on the Whitehorse General Hospital Emergency Department,” the government said.

“To manage patient traffic efficiently and to offer the best possible care experience, we encourage Yukoners to call 867-471-0035 to check wait times and book a same-day appointment,” the government said.

“Walk-ins are welcome and will be accommodated based on the clinic’s capacity.”

The clinic aligns with the government’s strategic health care initiatives and the Putting People First report, aiming to connect every Yukoner with a primary care provider within an integrated health care system.

“The opening of the Whitehorse Walk-In Clinic at Mah’s Point not only signifies an important advancement in health care accessibility for Yukoners, it also greatly improves our capacity to serve the community,” said Health and Social Services Minister Tracy-Anne McPhee.

“The newly-renovated permanent location at Mah’s Point enables health care service providers to provide a broad array of essential health services to even more Yukoners.

“I want to express my deep appreciation to the health care staff and physicians for their continued dedication and hard work. Their commitment helps ensure Yukoners can receive timely and compassionate care when they need it.”

As of March 8, the clinic had provided care to more than 600 patients at its temporary location.

“We’ve heard from Yukoners how the walk-in clinic has improved their access to health care and decreased the time they’ve spent sitting in the ER,” said Annie Blake, the MLA for Vuntut Gwitchin and the NDP’s critic for Health and Social Services.

“The Yukon NDP made this a commitment to the Confidence and Supply Agreement (signed in January 2023) because we know that we need to prioritize the health and well-being of Yukoners.

“We’re glad to see this government fulfill that commitment,” Blake added.

“We are thankful to the health care staff and physicians who have made the walk-in clinic possible.”

In 2024-25, the government budgeted $1.43 million to support the clinic’s operations.

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